We booked the hotel through Veneer.com. The website stated that my credit card will not be charged and payment had to be made directly to the hotel. On checking out, I wanted to pay by credit card by the hotel insisted that the credit card machine was not working! Little did they know that I used to work for a credit card company and I am certain that the machine was working upon checking it. The man at the reception refused to swap the card.

With no option left, I paid by cash. I asked for a receipt but the staff said that he could not provide one!! Fed up with the hotel, we left to catch our train.

Fast forward to May...I just received a bill from my credit card company with a charge from the hotel!!!! Horrible, sneaky staff!!

Be careful when booking with this hotel!! more