We spent two wonderful days in Florence at the Regency Hotel. The location is a little off center but very manageable to walk to all your destinations. The staff was friendly and helpful in all our request. Our room was spacious and really nice. The bed and pillows were perfect. The breakfast was outstanding and so was the restaurant. The... More

We stayed for 2 nights in this hotel. I do not agree with some of the earlier reviews. Our room (a family suite) was very nicely decorated, had beautiful bathrooms and view onto the very nice garden of the main square. The location is where the main embassies were when Florence was briefly the capital of Italy. It actually recalls... More

We took our kids for 2 days in Florence. The suite was great. The staff was very very friendly. And very responsible to all needs. Even when we lost something. Location just right. I would recommend this. More

Rooms were okay, very oddly decorated.. Had Internet/tv. Breakfast was good.. Didn't really have a lobby.. My overall experience was just blah.. Not much to say.. Over priced.. Should of stayed at the four seasons roght down the street.. More

There seems to be quite a few varying reports of this hotel I can only report on my experience which was very pleasant. I found the staff professional, breakfast very good and the location excellent as it is away from the busy centre, yet only a 10/15 minute walk to Santa.Maria del Fiore in the historic heart of the city.... More

Hotel is very cosy ,the atmosphere of antique luxure of ambassador s villa,nice rooms and smart and pleasent staff(assistance in lookations,booking tickets)Special thanks to Alessandro and his team ,I lost my full portmonet in hall and thay gave me it back,so I feeled myself as at home,my parants are glad too More

Stayed at this hotel in for a couple of nights in July. We cannot see how this hotel justifies its 5 star rating or how it is a Leading Hotel of the World. The area it is situated in, although quiet, is not one of the better areas of Florence. The view from our window was non-existent just roofs and... More

I actually stayed here with my wife in May 2010. I was on a business trip to Florence but had some spare time so sought one of the Leading Boutique Hotels of the world for both a romantic interlude and location hotel for both my work and pleasure. It is billed as super special and the price reflected that reputation.... More

My husband and I stayed here on the second leg of our honeymoon. I will have to say that the service was absolutely impeccable. I felt very welcome at the Regency and staff took the time to know our names. The concierge's services helped make our stay in Florence absolutely perfect. The room was beautiful, large and both fun and... More