We have just returned from Italy and spent 2 nights at this wonderful hotel. Its position is great, 10 minutes walk from the old town. Nothing was to much trouble for the staff at this hotel. It was spotless, even though we never saw a cleaner. The pool attendant put out fresh towels for guests every day and the waiters... more

My boyfriend and I stayed in Grand Hotel Villa Medici on the last night of a 5 day trip to Florence. As others have commented, it was expensive (too expensive for us to stay more than one night) but the experience was worth it. The staff were very friendly and helpful during our stay. In particular, we were able to... more

At 670 EUROS per night one would not expect to find stained carpets, used Band-Aids on the floor upon arrival, a bathtub that filled with black water, dead plants in the flower boxes, raggedy upholstery, terrible cutlery and service equipment, etc., etc. We booked a "penthouse" room which in their adverts looked like it would have a "rooftop terrace jacuzzi"... more

Something is definitely not right here- don't you believe that there are over 100 more popular hotels in Florence - Grand Hotel Villa Medici should be up there in the top 10.This hotel made our holiday in Florence- beautiful, bright, airy and spotlessly clean. Gorgeous room with balcony looking out onto the Duomo - the memory of drawing back the... more

Just returned from ten days in Florence and Rome. This hotel was our first stop. The rooms were clean and spacious and we had a lovely view of the garden, mind you it wasn't cheap! On arrival we received mixed advice about parking our hire car . It transpired that if the hotel parks the car for you in the... more

Belated review- Stayed here with my parents for 4 nights back in April. I booked through AMEX Platinum's Fine Hotels program. Maybe that was the reason, or maybe the hotel service is always this excellent, but we were treated like VIPs throughout our stay. Upon arrival, we were upgraded to a 5th-floor deluxe suite, with a welcome platter of fresh... more

I booked a penthouse room. The view from the terrace was wonderful, you could see the Duomo and the Palazzo Vecchio tower and all the mountains surrounding the city. The room itself was very traditional and comfortable and the bathroom was marble, (although could do with a little tlc, our shower screen didn't seal and therefore water leaked onto the... more

My 20 year old daughter and I stayed at the hotel for 5 days and loved everything about it! I lived in Italy for a while and she was also living there at the time, so we wanted a hotel that authentically reflected Florence and Europe. We definitely got more than we paid for! The hotel is the perfect distance... more

A fantastic hotel The staff could not have been more gracious and helpful. We had a room that smelled of smoke on our first night and they fell over themselves to change our room to a non smoking room. We ate at the restuarant for the first night and the food was exceptional, as was breakfast. A1 hotel. more