Pros: - Excellent, central position. - Rather clean. - Adequate staff. Cons: - WiFi network is paid for, not part of larger networks, and won't reach all rooms. - Noisy street (as many others here) - Mediocre breakfast with the worst orange juice I've ever had (almost had to throw up!) more

We stayed for 5 nights at this hotel, with my partner, son in law, daughter and grandson aged 3. We had been to 2 hotels before this one, and managed to book it last minute. it was so convenient for everything, the staff were extremely helpful, and our rooms good. Most people went sight seeing during the day and as... more

This hotel is central and affordable and has a lovely courtyard with a small swimming pool. The rooms facing the courtyard, some with balconies, are lovely. If you don't get one of these, I advise you not to stay there. This is a four star hotel... I struggle with that rating. While the decor in the foyer is good, the... more

My friend got married in Florence and booked up a bunch of rooms here. I think I ended up with the best room for the value, and I think I had room 101. It was a loft, with two bathrooms, two televisions, a balcony that looked over the pool and two twin beds for 100 euros! Such a good value.... more

This is a great 4 star hotel located in the heart of historical Florence. Our double room contained a safety deposit box which was a welcom relief after a very bad experience last time we were in italy a few years ago... the breakfast was ample with scrambled eggs and what resembled bacon (streaky not back!) the cappuccino was magic... more

the staff was wonderful - the lady at the front desk was very very helpful. except for this bellboy who didn't offer to take our luggage, went with us to our floor, and pointed us in the wrong direction. the bedroom was clean, and so was the bathroom. but the glass partition in the shower/tub didn't work and water was... more

we had a lovely time in Florence and the Hotel Croce di Malta is definitely good value for money. we ate at the hotel's restaurant too, il Coccodrillo or something like that and the food was simply melt in the mouth stuff - they make their own Olive Hill up in the Tuscan Hills and i have never tasted such... more

The worst hotel of the last 10 years. Old room, small bathroom with fungus around the bath. Electrical wires not covered in the wall. Dust and fungus around the airco. Very noisy room, you hear everything in the neighbouring room, can be very unpleasant. Elevator constantly occupied. Breakfast very poor, squashed croissants, no fruit, bad coffee. The only thing we... more

This is a good mid-range hotel. The bedroom was decent sized and clean, if a little under lit (dark) inside. The bathroom was small, with a tiny shower. We are average sized people and if one of you sits on the toilet, your elbow touches the glass of the shower stall. When you are in the shower, you have to... more