Well, this hotel is conveniently located and that is about what good we can conjure up or figure why it was fully booked!??? Linens are dusty and rooms over the street are not for the light sleeper. We had a split level room, with the bed/shower on one floor and suitcases on the other! Fun times! My daughter had a... More

The hotel is in a great location, just a few minutes walk from the Duomo, restaurants and shopping. Our room was large, with 3 beds and 2 bathrooms. The upstairs bathroom was so tiny you could sit on the toilet and have your feet in the shower! The room was clean, and had enough toiletries and linens. The walls were... More

I do small group trips for one week in April and this year we went to Florence and La Spezia/Cinque Terre. Spent five nights here and it was very nice. All rooms seemed a little different in set up...ESP. Hair dryers, tub or shower etc. Typically European. Easy to walk most anywhere from here and the square only a few... More

Lovely roof garden,terrace, with panoramic views of Florence . Breakfast was very nice with a good selection of choice. Reception staff very polite and attentive and helpful. Our room was fine although people in our group had some complaints about decor, upkeep of their rooms. The rooms are decorated in a moorish type style. Diagonally Opposite the hotel entrance is... More

This location is perfect for travellers using the train system The room is good, not too small and staff were helpfull Access to the main attractions is easy and we found the staff were helpfull enough to provide assistance to be able to get us around Florence.

One of the best features of this hotel is the location, just a short walk from the train station and easy access to all of Florence. The rooms are clean, comfortable and we had an amazing view of Florence rooftops from our room. The hotel has a 4 star rating but in this case, that would be a stretch. The... More

This was a very nice place to stay. The room was huge and the bathroom was much larger than I would have expected for something in town. Location is great-close to the main train station -Santa Maria Novella. You can practically see Santa Maria Novella church from this hotel. Also breakfast was nice. Assistance was great. I accidentally left my... More

we were a little worried after some of the reviews but very happy when we arrived courteous perfect english spoken a gentleman to take our bags to the room lovely room 315 balcony over looking the back courtyard Two very comfy beds extra pillows no problem good sized bathroom all in all very comfortable the two lifts are always there... More

The hotel was very close to the train station, and to the city center. We had a very good experience here. The staff seemed to be the nicest we encountered in Italy. Our room was quaint, of average size, very comfortable. It was facing the back of the hotel, which is a wonderful view. Well, all of Florence seems to... More