I have to recount this : my recent true story about Italian handling of poor nerves on the job – and a customer’s inability to cope due to partial lack of local codes. It took place in IHIR Raffaello Hotel in Florence. A good hotel with nice rooms, decent service and Wi-Fi, no crazy frills, just a sound place to... More

Good, reasonable hotel. Our room was comfortable with good wi-fi. Breakfast was good but limited. Far from the center of town but we managed just fine with the bus. If you want the free hotel shuttle, ask early since space is very limited. We found the staff to be indifferent.

on my tour to europe as we were heading towards venice ,in between we to stay at florence.In need to a cosy hotel we choosed Raffaello Hotel of Florence.The way to reach this hotel was lil bit congested but after reaching it we felt so much relax to see the hospitality their.As you reach their Two person of lobby welcome... More

Stayed at the Raffaello Hotel in Florence for one night on October 2. Nice big lobby with several dining rooms to accommodate groups for breakfast. It also has a nice outdoor area with tables and chairs. I have to be honest when we first walked in the room I was a bit disappointed. The room was uninviting. There are metal... More

Room was ok. Cleaning was ok. Breakfast was average. I think because we were part of an excursion, we got a separated breakfast room with very few things to eat. Maybe if you're not with a group you'll get a regular breakfast. The walls were very thin. You could hear people in the other room talking. The room above ours... More

Rooms appeared clean, however 3 people on our tour complained of bites and 4 people displayed respiratory allergies for the duration of the stay. These symptoms disapppeared a few hours after we left the hotel. Very difficult to have a shower without saturating the carpet. Breakfast scrambled eggs and coffee were cold. The breakfast wait staff were unhelpful and would... More

This hotel was so bad I felt compelled to write a review. We stayed here for 2 nights on a Carrani Tour. The hotel is not 4-star according to US standards. The bed was like cement, A/C didn't work and they would start taking away the breakfast food 30 minutes before the end time. Part of our package included a... More

Just left hotel Raffaello yesterday....... and not a moment too soon. Insulting would be a good single word to describe the place......... and I can also see how many people would think the place is OK............ mostly because they are vacationing and just don't want to think negatively, and just move on to better moments immediately (and because they may... More

Nice hotel, clean, very helpful and friendly staff