A truly excellent hotel. If anything, even better than promised by its attractive website and seductive video. The staff were superb and very welcoming. It turned out that our allocated and beautifully decorated room lacked the bath which I should have asked for. My fault. But they immediately offered an immediate – and free – upgrade to a junior suite,...
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Nice small hotel; tucked away in a small road.
However, good location, especially that the Taxis' strikes have become more regular nowadays.
Rooms are beautiful.
Breakfast buffet was somewhat limited though.
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This place is a great boutique hotel that gives you a true Florence experience. The rooms are very large and the bathroom is luxurious. Our room had a huge walk in closet and looked out on a small courtyard.
The location is close to the main attractions (about 15 minute walk to the train station and 20 min to the...
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Dear Mandylosangeles,
We all are very excited to read your satisfaction about your recent stay at Montebello Splendid and I’d like to thank you for sharing it on Tripadvisor.
I’m glad you appreciated location and the quietness of our hotel that helps to relax and rest after a full day sightseeing, maybe drinking a good glass of wine in our...
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This hotel really cares about their guests. My husband and I stayed for several nights during the first week of January. I was sick, and the hotel found an English speaking doctor and sent him to our room to see me. The concierge went to the pharmacy for me to fill my prescription. The hotel gave us great advice on...
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Dear Stacy R,
It’s a great pleasure to read that we were able to offer you a very pleasant and memorable stay in Florence, despite in those days you were sick. We do hope that now you had a safe trip back home and you feel better. Thank you very much for your nice words posted on this website and...
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My husband and I just spent a week in Italy (Rome and Florence) for our 10th wedding anniversary - we were actually in Florence for the three days before Christmas and left late on Christmas day. We had a "Jr. Suite" choosing to pay a bit more for a larger room, but skip the breakfast included option (we ate in...
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Dear Heathermgrant,
Thank you very much for sharing your positive experience on this website. I’m very glad that you had a very pleasant experience with us and that you appreciated the value for money of the accommodation provided.
Christmas season is usually very quite and I agree with you that guests can really feel like being in a private villa;...
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This was a very nice hotel. The location was not in the middle of things, but very convenient to the train station. The staff was extremely polite and helpful and the facility itself is exceptional. Our room was a junior suite and very comfortable and elegant. The hotel is about a ten minute walk from the areas of Florence you...
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Dear David W,
thank you for staying at Montebello Splendid. I’m very glad you enjoyed your stay with us and that you found a very friendly and helpful attitude of the staff. As you mentioned, our hotel is located in a very safe and quite during the night neighbourhood at 10 minutes walking from the most famous shopping streets.
We...
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We stayed in this very nice hotel and enjoyed our stay quite a lot! Very good location, nice rooms, delicious breakfast!
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Dear Tommyh88,
Thank you for sharing your positive experience at Montebello Splendid. I’m very pleased you enjoyed your stay with us and the services provided, included our morning buffet breakfast. It would be very nice to welcome you again in Florence on your next visit. On behalf of the whole staff, I wish you all the best for the upcoming...
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A beautifull spot close to the city center and to the main train station. Highly recommended.
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Dear Tuscanglobetrotter, Thank you very much for staying at Montebello Splendid and for sharing your positive experience with other travellers. We are very pleased to read that you enjoyed our hotel and its convenient location. We look forward to welcome back very soon.
Kindest regards,
Riccardo Fracassi
Hotel manager
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I toured Italy in September 2011 visiting Venice, Florence, Rome, Sorrento and Sicily and felt I should give feedback on this hotel.
This hotel is simply stunning, room was beautiful, very clean and the staff were really helpful. If you are older maybe not ideal as the walk to town might not suit you, its only a 10 minute walk....
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Dear Claire H,
thank you very much for your wonderful review and recommendation to your friends and to all the other travellers. It’s a great pleasure to read that we were able to offer you a very pleasant stay and memorable experience. On behalf of the whole staff, I thank you for staying at the Montebello Splendid and I look...
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Lovely hotel and the staff are friendly. It's a bit out of the centre where the shops and hub of everything is. I would day to walk to the Ponte Vecchio it is about 30 minutes walk.
Lovely room.
I know it's a five star hotel, but it doesn't justify Euro 8 for a 300ml bottle of water, Euro 18...
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Dear Alanjo14,
Thank you very much for staying at Montebello Splendid and for sharing your positive experience with other travellers. I’m very please you enjoyed your stay with us and that the staff offered you a friendly and attentive service. Of course we are not a cheap hotel but, I think you are confusing the drink prices with some other...
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