Basically I am a Travel Agent and conducting tours to All Over the World. I have stayed all kind of Hotels in Many countries and never be like this. I stayed with my Group on 23 April 2013 and told by Hotel Staff that A/c's are switched off because of Winter Season. Everybody knows April is Spring Season in Italy... More

Not so good attitude by the staff,no internet at all. The rooms need an urgent renew. The breakfast was ordinary. The trash bin in the room was full, the maid didn't clean the room at all......at the balcony i found a surprise also.

What can I say? Our holiday started by arguing about room allocation & ended about paying some local tax, when our travel agent confirmed all fees to be included in the price. The receptionist ( I think her name was Rene) always hinted at getting tips for anything we asked-like changing towels or local bus tickets that were sold at... More

We stayed there for a couple of days, the hotel offers a basic setup but it's clean and food is nice. Staff was very polite and solved a reservation problem we had with a restaurant. We were a little disappointed by the reviews but it turned out fine. We stayed there from 3rd to 5th may 2013.

We stayed as a group of 25 over night in the hotel for one night. Rooms on the first floor do not have bars in the windows. Because of lack of Ac we were adviced to leave the window open. In the night we had theft in 2 rooms with loss of cash, phone & camera. The hotel staff where... More

This is a perfectly sevicable hotel located on a main road, good bus links to town and Santa Maria Novella Station. So you can get to the local airport and within 2 bus journeys you are there. New the hotel are 2/3 good restaurants, 2 supermarkets and a chemist that does gluten free products also. Staff are friendly and helpful.... More

Hotel is located very close to Florence airport. It is bit older but quiet and friendly staff. Quality of breakfast for Italian rating good, for international substandart. Internet for free. Room clean and everything in order. Not overasking rates. Very close within walking distance few restaurants and Pizzeria's. Ask hotel staff for direction.

This hotel is definitely far from the 4 stars is rated!!! I stayed in January 2013. My single bedroom was so small that I could hardly stay in and open my suitcase at the same time. The bathroom didn't have a bathtub but a very tiny compartment that looked very much like a plane toilet! The staff at the restaurant... More

This deserves 0 rating, but you can't do that. We stayed here because it is close to the airport. That was a mistake. This place is funky and not in a good way. The lobby is nice enough, but the hallways make you think that it must have been a factory at one time. There are ramps in the middle... More