As part of our Italian tour after a week's Mediterranean cruise that ended in Genua onwards to Milan for 3 nights then next stop Florence, which I must admit I really was looking forward to since it has been almost 20 years since I was last there, I was quite happy upon seeing that our hotel is nicely situated just... More

We stayed here for three nights, in room 301, two weeks ago. I got a good price on the room via an opaque travel site, and was somewhat alarmed about the hotel after reading some of the negative reviews here, but fortunately we had no issues. The in-room safe is too small to hold a laptop, but I didn't bring... More

Located a block away from Il Duomo, near the market, the train station and the David this is the best value in Florence. It is surrounded by great restaurants and shops. The staff is very helpful; the rooms are good size, very clean but with some dated furniture. The bed was comfortable though not very soft. When we return to... More

I stayed at this hotel for 4 days and would recommend this for anyone who like an hotel that is central to the city. The Duomo (cathedral) was less than a minute away. As I was on my own there were no problems been out at night as again less than 2 minutes were shops, restaurant and plenty of people... More

my husband booked a very expensive 3 night weekend package for our anniversary through Citalia. This hotel came highly recommended from Citalia and we were expecting much more than we got. The lifts are old as other reviewers mention and in certain parts of the corridors there is a strange smell. This was not the case in the rooms, which... More

I booked this as a business hotel and unsuitable, really tired rooms and a funny smell in the corridors (others seem to have remarked on this) The service from the staff was absolutely fine. This got dood expedia ratings and I got a pretty good deal. The rooms were clean enough so no complaints. If you get a great deal... More

The lighting was poor and so was the water flow in the shower . The room was almost good, the location good, the price was expensive.

Good service lift up the hotel that is old. We have been few times from 2000 on this hotel, while the service is always high standard the property itself is now tired. They revamped the foyer years ago but the basic of the hotel should be renewed. Lifts are old please update! Staff and location makes the difference. Company or... More

this was booked through the travel agent and we were assured that it was a good hotel. I have to strongly disagree. First there is the disagreeable smell permeating through the corridor, there is no hot water and pressure is low in the shower. Toilet was leaking and the bed was rock hard. Avoid room 403 or you will be... More