I don't even know where to start but i guess the title of the review is a good introduction: - Room was dirty and smelly, dust all over the place. Furniture was old (in fact everything was old). There was even an electrical switch sparking. The room door lock was broken (when we arrived at the hotel the door of... More

Yes the room may not be luxurious, but importantly the room was large, the bed was comfy, the room had air conditioning and everything was spotless. Ample storage space and although the bathroom could be described as claustrophobic, it did the job and I have no complaints! The staff were fantastic. Mauro reserved us a table at a great little... More

The staff was great!! Mauro at the front desk went to extraordinary lengths to recover a bag on our behalf that was left in a taxi. Breakfast was quite nice with the wonderful coffee. But the rooms were a little shabby and the bathroom was so small, the shower shared space with the toilet. Clean, though. Biggest problem for us... More

The Rapallo Hotel is not far from the station and close reach to all the major museums and galleries. The staff Lorenzo and Mauro especially were so helpful. Nothing was too much trouble from giving us directions, to booking the Uffizi gallery . Always a friendly smile when we arrived from our days adventures. The hotel will be having a... More

I stayed with a girlfriend for 3 days before our summer study program kicked off. Not fancy, but clean and safe. The staff was great. We may have stayed out alittle too late one night, but came back to warm rolls and coffee. Staff really helped us navigate the city and we still find ourselves walking back to the hotel... More

Located in a very good area. The rooms are very big and the staff is very friendly. They also offer a good breakfast which is included. Very clean. Just try to avoid having a bedroom located toward the street because it can be very noisy since it´s located in a very busy street. More

Be sure to pick-up a rom with an outside widow. They gave us a room with a window to the courtyard (bathroom shaft?) the room smels realy bad. The air condition did not work. The hotel location is good. The breakfast was good and the staff are very friendly. They said that they are planning to remodel soon. Don't go... More

The hotel is very good - clean, nice room, good location and very good value for the money. What really makes this hotel special though is the extremely nice and helpful staff - I can never thank especially Lorenzo for all help (arranging the transport of the luggage I forgot at another hotel and much more). As I did not... More

This place had the highest level of classiness and good service for the price. I mean, it was pretty cheap, yet the place was very well kept and the staff was very receptive. More