And this one I really have mixed feelings about. I just got back this week and had to really think about this review.The night I checked in I was somewhat pleased with my room,...mostly the bathroom, until I tried to settle in. The carpet"reeked" of cigarette smoke. ( hotel is supposed to be non smoking) and the was told be... More

I've been there from 11 - 15 February 2013 - for St. Valentine's day with my boyfriend; my sister and her boyfriend stayed there too. We were in rooms 9 and 110. They were both awful, beyon any imagination for a romantic, normal couple needs! And trust me, I'm not exaggerating at all! We stayed 4 nights. The only thing... More

Our 3 night stay was booked via thomas cook,the hotel is in a very good location only 10 mins from the city centre & very easy to find but i'm affraid thats only the good part. In saying that i found the staff to be very friendly & helpfull, our room was No. 11 next door to the kitchen which... More

It looks like a good hotel in the past now in its decadence. Wonderful location for those who travel by train, pretty neighborhood and very close to fancy streets and shops in Florence. The rooms are ok in size but there was no phone nor working TV. Three lights out of five wouldn't work and there was no toilet paper... More

Our 4 night stay at HOTEL ARGENTINA in Florence, Italy was not a good one. We had originally made reservations at Hotel Paola, but received an email a few days before our check-in saying that Hotel Paola had closed and that our reservation had been moved to Hotel Argentina. When we arrived at Hotel Argentina, we were informed that they... More

Rude staff with no experience in customer service. DO NOT STAY HERE. Rooms were okay but not as nice as expected. I stayed here two weeks ago when a few friends and I were visiting Florence. My friend got sick and had to go home so I tried to cancel with Hotel Argentina. They informed me upon arrival that i... More

We had a short and pleasant stay of one night in this hotel at the beginning of the month. The location of the hotel was a big plus for us as it is only 5 minutes away from Santa Maria Novella trains station and 10-15 minutes away from the city center. We were lucky to have a very nice and... More

Nice room, comfortable bed. BUT window looked out on tiny well between buildings with smell of Chinese food if you opened the window. Bathroom very good, window same fault. Air conditioning didn't work, TV sometimes did (only Italian channels). Carpet certainly needed replacing. Breakfast pretty good, reception staff helpful. Avoid room 13 (marked 'Private') and rude Mexican/Puerto Rican cleaner who... More

Stayed here for 2 nights. Lucky for us we didnt pay actual money for this as booked with Avios. If we had I would have complained although my husband says that shouldnt make a difference. Room was small, bed uncomfortable and the green carpet was fithy looking with stains all over it needs replacing -cleaning wont do it. Shower room... More