The newly designed rooms, lobby, gardens are perfect for a stay in this beautiful city. My room was comfortable and quiet. The location is within walking distance to the Piazza del Duomo but out of the way of the noise and commotion. The staff is friendly and accommodating. Any question or issue was handled quickly. If I had a complaint... more

This is my second stay at this hotel. The staff is friendly and helpful, made all museum reservations. They recommended restaurants and made the reservations. They gave me maps and were incredibly patient about giving me directions. The rooms are historic, comfortable, very clean. The new historic terrace where Michaelangelo once sculpted is a gem. I like the location because... more

Classy lobby, sumptuous (and seldom used) reading room/lounge on the 1st floor. Staff was always friendly and helpful; everyone spoke excellent English of course. The dining area is spacious and attractive, and includes a patio overlooking the garden. Breakfast was the typical buffet at a good European hotel. Everything was fresh and quickly replenished, but if you like coffee or... more

If we ever return to Florence, Orto de Medici would be our choice. Wonderful location, comfortable rooms, charming courtyard, excellent breakfast. Add to all that, an attentive, friendly stafff. Ann & Herb Mirels Columbus, OH USA more

This was a great hotel for its convenient location within walking distance of all of Florence's attractions. Just minutes from the Accademia Gallery and good restaurants too. The rooms are large and comfortable and the hotel has undergone a renovation (which is continuing) which has added to its beauty. Lovely rear gardens where guests may sit at outside tables for... more

This charming hotel has a lovely interior courtyard patio and garden where you can enjoy your breakfast or an evening cocktail. Reasonable rates are a bonus. more

We arrived to a warm welcome on Thursday 1st October for a three night stay (ten minutes walk from the train station), us and two other couples... I booked online direct from their website three 'luxary rooms'; these turned out to be their new garden rooms with plenty of rooom, fantastic large bathrooms, spotless - we had room no.80 which... more

Centrally located, this hotel is on walking distance to all main attractions of Florence. The building is an old structure tastefully updated and practical. The rooms are spacious and the bathrooms are more than adequate. The staff is the real assett of this Hotel. They are all friendly and very helpful. We enjoyed our stay so much that we returned... more

We were at first quite impressed with the hotel upon seeing the beautiful lobby, but our first impression was quickly ruined by the rest of our experience. We had a quadruple room that was sparsely decorated, which was fine, but for the barely working air conditioning system. After asking the front desk to look into it, we were told that... more