The location is super and that's all that matters in Italy. Number two comes the extremely friendly stuff - a nice break as I didn't find the service in Italy to be generally friendly. And, finally, everything worked in the room - air, bath appliances, and Internet. For the price of a room - a gem. more

This is a centrally located hotel with your basic amenities. The service was friendly , helpful and attentive. The room we stayed in was very comfortable and large by European standards. If you require a wheelchair accesible hotel, this would not meet your needs as you must use a few stairs before getting on the lift. more

We had six lovely days in Florence at the Hotel Alessandra. We were in a superior room, which was quite large and well appointed. It was very clean as well. The location of this hotel is excellent, very near to the Ponte Vecchio, very central. The down side to this hotel would be the entrance. There are many steps just... more

So how could a little hotel up 3 flights of stairs with modest furnishings and breakfast be number 8 out of 500 hotels in Florence on TA? One word, service and friendliness. No problem was too small, no question too silly. The staff is happy to help you in any way possible. We e-mailed them a week before to get... more

I'll echo the scores of other reviews. Hotel Alessandra is very welcoming and homey. My daughter and I stayed here for several days in June and it could not have been nicer. Friendly people, clean but simple room, nice view of the Arno river, good restaurant recommendations- which was key. In fact, the only so-so restaurant experience we had was... more

We loved our stay at Hotel Alessandra. Above all, it had the best reception and service. They were friendly and helpful (and actually smile!!) which i feel, makes a hug difference with your stay. The rooms were HUGE and clean. We only had a washbowl in our room (no bathroom) but i don't regret the decision to save the money.... more

Location and service were what made the differen in this hotel. Located in downtown Florence, along a quite side street, the Allesanrea id within easy walking distance to the entire city and all of its attractions. We return to Florence an unplanned second time during our trip, which is when we discovered this hotel. Without preplanning, the staff were able... more

A small family run hotel in a perfect location gave us a taste of the real Florence. Accommodations were very clean with a modern bathroom and an adequate size bedroom which had plenty of clothing storage allowing us to completely unpack. Always greeted by name by the desk staff who were extremely cheerful and helpful to all our needs and... more

We stayed at the Hotel Alessandra in Florence last week. We found the hotel to be quiet and very clean. The hotel entrance is up a few flights of stairs, however, there is an elevator for the luggage if needed. The front desk staff speak English and are very helpful and friendly. Your room has breakfast included and I loved... more