Everything about Hotel Giglio went above and beyond my expectations and previous expectations of European 3 star hotels. The staff was fantastic--spoke great English which was very appreciated. The air conditioning worked very well, which was so appreciated as we stayed for three nights during a heat wave. The breakfasts were good, with fresh fruit, pastries, yogurt, meat, cheese, cereal,... more

The Hotel Giglio was lovely and the staff were incredibly helpful and friendly. The rooms were spacious, tastefully decorated and very clean and well-maintained. We arrived to a warm welcome from the friendly and knowledgeable co-owner of the hotel. Every person we encountered at the Giglio was wonderful. We enjoyed the variety of breakfast offerings and greatly appreciated the complimentary... more

We had a wonderful stay at Hotel Giglio. Our quadruple room was very confortable, spacious and clean. The beds and the pillows excellent. A DVD player is available in every rooms and a good selection of DVDs books, guides and games for children is available for customers. The hotel is on the fist floor of an ancient building and a... more

This is one of those rare hotels you hope to find at an amazing price. It's unusual to actually find a place where the owners are there on the 'shop' floor, making sure everything runs as they want it to. The two brothers have only been owners for 5 months (having owned a restaurant in Santa Maria Novella previously) and... more

We stayed at the Giglio Hotel for 3 nights and found it excellent. I was with my parents and small daughter and we were all very impressed - I don't think we have ever stayed in such a friendly and helpful hotel as Giglio before and I would definitely recommend to other travellers in Florence. Our train did not depart... more

We just returned from our trip to Italy. We visited Rome, Florence, and Sorrento and Hotel Giglio was by far the best hotel we stayed at! The room was very clean, the breakfast was great, and it was within 10-15 minutes of most of the sights/museums. The best part, however, was the customer service. Everyone that worked at the hotel... more

Because there were two holidays this week in Italy (April 26 and May 1), I had some difficulty finding a hotel in Florence to accommodate us for six nights. Finally, through a process of elimination, I found Hotel Giglio. Initially, its main attraction was that it was within walking distance of the Duomo. The room was booked -- and we're... more

My husband and I recently stayed at this hotel on a trip to Italy. We stayed in four different hotels and The Giglio was by far the best. The customer service was unbelievable - couldn't have been more helpful. We were given a map when we first arrived, tips on restaurants and the easiest ways to get to all the... more

My wife and I stayed at the Hotel Giglio on our most recent trip to Florence. We wanted a place a little outside the center of town where it would be quieter and grant us easier access to other parts of the city that we would be seeing on this trip. My wife needed wireless internet access in order to... more