We booked this hotel through an upmarket travel agent thinking it was decent. The website portrays it was quite nice - DO NOT BE MISTAKEN it is TERRIBLE! We booked a twin single but were given a double which we were told would be fixed, the bed separated into to singles but it wasn't! Room was not cleaned, when we... more

By far the worst hotel ever! First impression of the hotel was disgusting not only was there pee in the door the photos on the net was no where near what was really there!! We unfortunately got sucked into the pictures and the location of the hotel but in my opinion its not even suitable for animals!! We were on... more

The hotel Spagna is located in the centre of Florence, just steps away from the main train station and from some of the most important monuments such as the Dome. It's close to restaurants, Mc Donalds, shops but...is horrible! We booked at the hotel close to it, named Hotel Varsavia, they are linked hotels and when we arrived at the... more

DON'T STAY AT THIS HOTEL!!! It was an absolute waste of time. The place had no lift, the rooms were dirty and small and their staff were rude and unhelpful. For what I was paying, I was hoping for at least something decent. I've stayed at hostels that were cleaner than what I encountered at Hotel Spagna. I made the... more

Quite simply, our stay at Spagna was an appalling experience. After lugging heavy luggage up stairs to our room without any assistance, my mother in law immediately burst into tears and we quickly checked her out and into a hotel down the road. The room was small, dusty and dirty. There was rubbish in the drawers and cockroaches in the... more

On our travels through Italy we had pre-booked accommodation in Florence at the Hotel Spagna. On their website the Hotel looked reasonable although a bit over our budget of 120 euro per night ($A200). On arrival we were given a room on the 5th floor & had to lug our bags up the narrow stairs (laid with the dirtiest, worn,... more

After having a decent hotel in Venice we were hoping for about the same when we got to Florence. We were WRONG! Though it's in a greatttt location the hotel is just not great at all. It's old, breakfast was horrible (except their coffee/chocolate machine was good). We had to pay an extra 10E a NIGHT for A/C. The showers... more

The only positive about this hotel was the location which was very close to everything. The room was clean but the entire hotel stunk of smoke. The staff were unfriendly. The noise was awful. Even with the windows closed the night consisted of constant sirens. My room on the fourth floor even shook when a truck would drive by. Surprisingly... more

Stayed 4 nights. Great location and price. Breakfast was pretty much a waste of time. Room and building clean but run down. Staff smoked in building and smoke seeped into our room. Would look at staying in different hotel next time. more