I was actually very hopeful when I first walked into Hotel degli Orafi-- the first gentleman that helped me was very nice (unfortunately, he was not there for the rest of the weekend) and the lobby was very clean and modern. However, I began to suspect trouble when I walked into my room, which had a door onto an enclosed,...
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Dear Madam,
we are actually very surprised by your negative comment.
First of all, we wish to apologize once again for the inconvenience caused by the leaking ceiling due to a suddenly broken tube. Once again, we would like to explain you that it took us some time (less than 30 minutes!) to move you to another room since the...