bad, same breakfast every day. freind ly and helpful staff. Nearby all good paces and near to santa maria novella station. No kettle in room, no minibar. The view was horrible. staff good. People charge for coffe also!!!!!!!!! Average size rooms. very small toilets. Good laction. Everything nearby is easily accesible like train station, grocery stores etc

We stayed here 3 nights this may. Part of a Florence Venice package from Gate 1 Travel. the room was very clean and the staff were friendly and helpful. The elevator was nice to have as some hotels in Europe do not have one. The location was great , all the sights were an easy walk to get to. We... More

This hotel is good but it could've been better if they just can fix some things. The staff is rude but that's just average for Florence where people seems to hate tourists. Rooms are big and comfortable, also clean. The location is in front of the train station. The one thing I couldn't stand is the amount of mosquitoes, they... More

We stayed here for 3 nights in May. The accommodations are average, but clean. Our rooms were on the 5th floor with a balconies. The train and subway tracks are below so we could hear the noise from them until the trains stopped,but it wasn't too bad. Our view from inside the room was nice, a view of the hills.... More

This hotel was booked through a rail/hotel package so I did not get to choose it. I did look up the reviews on tripadvisor prior to our travels. I was still a little disappointed. The room is clean but sparse. It kind of reminds me of a dorm room in the United States. I was hoping for a city view... More

This hotel is located just by the train station. Around 15mins walking distance from city centre. Breakfast was poor. Rooms a little outdated but clean. Staff was friendly and helpful. Parking right next door to the hotel but not cheap.

we stayed here as part of our honeymoon, we were given an upgrade to a delux room and a free bottle of wine. the staff were very helpful with booking tickets and trips. the location is excellent being within walking distance to all of florences main attractions. We would highly recomend staying in this hotel.

The hotel is located right next to the main train station in Florence, which makes it the most convenient location ever. Our room was huge, with a double and single, loads of plug points, and a big cupboard - and we had a lovely veranda that overlooked the roofs of Florence, where we enjoyed many a bottle of Chianti before... More

We stayed in a quadruple room for one night. The rooms were large and clean. Bathrooms were nice and spacious. We traveled with a small child and felt completely safe. Breakfast was includes which consisted of pastries, cereals, meats, bread, an juice/coffee. The service at the desk was superb! The staff were very helpful. The location was great and right... More