The staff are extremely rude...especially the lady at the front desk. Rooms are outdated, ugly and small. Breakfast is very bad. The hotel is not clean at all. Location is ok! more

My friend and I have recently returned from a weeks trip around Italy and we spend two of these days in Florence staying at La Fortezza. getting to the hotel from central station couldnt be easier, either take a taxi or take the number 13 bus and get off at the fortezza stop. The staff in the hotel were very... more

This hotel would have been OK, except for the horrible woman on service at the front desk. I have never encountered someone so rude. She actually went so far as to provide false information purely out of spite, apparently. I asked her which bus to take to the Duomo and she told me there was not one that went directly... more

Wife, i and 3 teenagers had 2 rooms here for about 3 nights. Rooms clean & comfortable, breakfast OK, staff helpful. Fair walk from the train station and the main part of town but still walkable whilst dragging luggage. Not many eating places nearby more

My husband and I came to this hotel on our honeymoon in November 2008. This was our favorite hotel we stayed at in Italy (out of Milan, Venice, Florence, and Rome.) The location is great, and the hotel has a luxurious feel even though it is somewhat budgety. Breakfast was okay, and in the basement of the hotel. The bedroom... more

I was in this hotel for two nights on february and the hotel is located in very nice area near to the center city. We walk during the days that we were there and every things is close to the hotel. The staff is very friendly ,they helped us with information about the important places to visit. The breakfast is... more

We thought that this hotel was very nice. It was a little walk to get down into the city center or over to the train station (where we were coming and going from the city), but it was quiet and the rooms were nice. They looked like they had recently been redone and seemed very contemporary. The bathroom was clean... more

We stayed in Florence for 3 days. The hotel is within the walking distance from the center of the city. The stuff was very friendly and helpfull. I needed an internet connection - the hotel provides wifi for very reasonable price - it was only 15 Euro for the whole stay. The breakfast was ok. Overall it was a pleasant... more

We just returned from a four night stay at the La Fortezza. The hotel staff was very nice and accommodating, particularly when we needed a room change due to excessive noise in the rooms around us. Even after the room change, we could still hear noise. This is not a hotel for people who are light sleepers! The hotel and... more