What an elegant, sophisticated, friendly and perfectly located hotel. We stayed 5 nights and were loathe to leave. The incredibly high-ceiling rooms, beautiful breakfast, and excellent staff make this choice outstanding. We had a room overlooking the slow market and a marble bathroom that I longed to retreat to at the end of each full day. I never take baths... More

My friend and I stayed here the last week in April. The hotel was absolutely superb! The room was amazing, great view of the Santa Maria Novella, our windows opened up to the plaza and it was absolutely beautiful. Everything was within walking distance, and it was convienently by the train station. The bed was super comfy and we LOVED... More

My husband and I recently stayed at this hotel for the beginning of our honeymoon and it was wonderful. I have been to Florence twice before and this was the first time I stayed over in this part of the city and I loved the location! You are literally steps away from the train station and an easy walk to... More

Excellent hotel. Booked a junior suite that was quite spacious. Linens and towels were top quality, usually found at more expensive hotels.. Great breakfast. Very centrally located and can walk everywhere in Florence. Stay here.

Spent 5 nights here as part of a leisure trip. Staff were helpful and welcoming - and had already responded very promptly to a pre-arrival query by e-mail. Our room was spacious and very comfortable, with a great view. Fixture and fittings very impressive, as was the bathroom. Excellent breakfast provided to set you up for the day. Hotel location... More

My husband and I spent four nights in Florence during our Italian honeymoon, 4/24-4/28. I planned and booked our entire two week trip, and relied heavily on TripAdvisor for booking the hotels throughout our trip, including this one. I am so happy we did! I had booked a Junior Suite, and when checking in, we found out we were upgraded... More

Our room was large and lovely with a great view. However, to get to and from our room you had to use 2 elevators AND climb a flight of stairs. This made "coming and going" very time consuming. Every traveller needs and wants different things - we didn't find this hotel "perfect" for us but it has many good features... More

Good spot and enjoyed using the roof terrace. Our superior room was pretty moderate. It was clean and comfortable but had a random step in the room on the way to bathroom which had to remember if needing bathroom in the night. The air con wouldn't turn off when you were not in the room so often was a bit... More

The location of the hotel is perfect, its walking distance from EVERYTHING!! I feel its a bit pricy which a major chunk of is for the location. the internet is free, staff is VERY helpful and friendly but its an old building which is why I'd say its a 3 star hotel. But really it has everything you need to... More