We are a family of 5 and just returned from a wonderful 4 night stay in Florence. The public areas and rooms were gorgeous with attention to detail. This is a semi full service property with a bar/lounge, room service, breakfast room, fitness center and sauna. The rooms were clean. We had a double room and a triple room. Cleanliness... more

This hotel has a fantastic location very close to the train station and bus station in Firenze. I was expecting a not-so-safe area but this was way above my expectations! The location was so very convenient but, beyond that, the room was large and fabulous with hardwood floors and beautiful fabrics but, especially, a wonderful marbled bathroom. The main floor... more

We could not have been happier with our choice of the SMN Hotel. From the moment we walked in, we knew we were in a first-class hotel. Our passports had been stolen on the way from Milan, so we were not in the best of moods. But the impeccable staff directed us to the carabienieri, called our hotel in Milan... more

Our room was just beautiful -- tastefully furnished and decorated, all modern conveniences, with a direct view of Santa Maria Novella. The common areas were very nicely done, including the fabric-panelled hallways. The free access to the Internet downstairs was convenient, although there is only one computer, so occasionally we had to wait. The breakfast was good for an Italian... more

We had a lovely 4 nights at the Santa Maria Novella which is ideally located (about 5 mins from the Duomo). Our room was beautiful an a good size. The marble bathroom was luxurous and spacious. Breakfast was well presented an plentiful. Very helpful staff who were welcoming and available 24 hours. more

I loved this hotel! It was kind of a boutique like hotel but not too small. It is very near the Florence Train station you can walk to the hotel. The hotel staff were very nice and helpful. I booked their special online and had a one room at 150 euros. The first room was on the 3rd floor and... more

We stayed for 4 nights in May and loved every part of our stay. The hotel is located in a terrific spot (very close to the train station) and overlooks Santa Maria Novella. We stayed in a superior room which overlooked the piazza and the church. The hotel had a lovely, airy and sophisticated feel with a real sense of... more

its to bad the management from the hotel does not know how to deal with their guests otherwise the hotel would have been perfect on our 3th day of our stay money and creditcards were stolen out of my husbands and mine our wallets while we were downstairs having breakfast we didnt notice this until we were at the busstation... more

This is my 5th visit to this hotel over a number of years and the quality never varies from exceptional. Stop looking for other places to stay in Florence. This is the one. The rooms are all well appointed and I have stayed in the whole range from standard to suite in my various visits. All the rooms are thoughtfully... more