We stayed at the San Gallo for two nights in April chosen mainly because the rate we got (60 euros a night inc breakfast through hotelbook.com) was way lower than anything else more central for the same grade of hotel. After reading the reviews we decided that we'd stay a bit further out and walk in and save our euros.... more

The rooms and hotel itself were nice, nothing special. I guess I was expecting more. But, it is very clean, roomy, and comfortable. Bed was super comfortable. It is quite far from everything. We were able to walk, but it's a far walk, especially at night. Great service from the hotel staff. more

After flying into Rome from the states we drive directly to Florence, so we were a bit tired and it was our first trip to Italy....The staff made us feel welcome and as we had many questions, were able to direct us not only to restaurants buy also to highway connections to travel to Siena and other locations. Our room... more

This hotel is beautiful. Staff made us feel like it was all ours and took wonderful care of us (thank you Riccardo, Essat, Laura, Luca and all the others). Location perfect. Far enough away from the crowds but close enough to walk to all the major attractions (and crowds) whenever you wanted (which was often!). Hotel so clean and professional... more

We got to Florence via train from Rome. On their website, it says it's a walking distance from the train station. Wrong! Especially if you are hauling luggages. Take a cab or if you don't have lot to carry, take a bus. The hotel itself is clean, roomy, and great bathrooms! It was a big relief to have such huge... more

We had a room with a terrace with gorgeous red geraniums. The bathroom had every amenity. The room had two separate closets and the bed and pillows were nice. The room was not spacious, but comfortable. The bar is not a happening scene, but it is comfortable and the staff can make a good drink. Pro: It is in a... more

My boyfriend and I stayed here for one night in May 2009. The hotel is lovely as the reviewers describe, but I was horrified the next day to discover six big welts on my back. I don't know any other way I could have received these bits except from bedbug bites, since the bites were on the side that I... more

This is the best hotel that I have stayed at in a major city in Europe. It is very modern and roomy by European city standards, with relatively easy access to the Foodie mecca of the City Market. more

This was a very nice hotel. The rooms were spacious and clean, and the staff was very helpful. It was a little far from the city center where the museums and restaurants are located. But that may have been our own fault because we chose to walk everywhere and it probably would have been better to have taken the bus... more