We just returned from an 8 day stay at the Hotel Europa in Florence. The best part of the hotel was the family who runs it. They were so helpful with everything, from restaurant suggestions to booking museum visits and tours. We were greeted with a smile and wonderful coffee, cappuccino and croissants each morning at breakfast, which is included.... more

Our family of 5 stayed one Friday night in June and the experience was great. We were upgraded to a bigger room when we arrived (without even asking) that was right next to the breakfast room. It was very nice with beautiful frescoes painted on the ceiling. The staff was very friendly and helpful. We were meeting friends in Florence... more

This hotel is perfect for those on a budget. The location is perfect and service was "over the top". The front desk was one of the best we have ever encountered. They worked their tails off to make sure everything was perfect and that we felt as if we were guests in their home. The amenities were sparse (No lobby... more

We visited Firenze and stayed at Hotel Europa 3 days in July 2008. The hotel is situatet on a road with a high traffic volume very close to the Dome, which is excellent if one wish to feel the pulse in the center of Firenze. Our room had a nice view to a backyard with treas and rooftops as well... more

This hotel is amazing and such kind owners like miriam is the cherry on top i stayed for 5 days and enjoyed my stay i did not want to go back home. the food was lovely i realy got into the italian way of life. the rooms were very grand wth a lovely view from outside the windows. i am... more

What a wonderful hotel ! We arrived on the first day of a major heatwave without our luggage which was left behind in Paris by Air France. Miriam was such a gracious host. Since we were exhausted and hot, she provided a triple room before the normal checkin time. The room was large with high ceilings with large beds. The... more

My husband and I stayed at the Hotel Europa the first week of June 2008 for 4 days and loved every minute of it. It was a short walk from the train station but it was a little difficult wheeling our luggage on the streets. Upon arrival, we were a little confused and could not find the front desk due... more

I can't say enough good things about Miriam and her helpful dad. Before our arrival, I email Miriam with questions related to sightseeing and museum reservation. She replied promptly with suggestion. We were not disappointed when we arrived at the hotel. From the moment we walked in to the time we left, the family treated us with kindness, and always... more

The Europa is a pretty good hotel. We got into a deathtrap of an elevator to ascend to the second floor, where upon check-in the man behind the desk asked for our passports, then told us he'd show us our room -- while leaving the passports on his desk. We were a bit unnerved by this, so we asked if... more