Our window was facing the courtyard and it was noisy both during the day but especially at night - there is a terrace that belongs to a pub or a night club right in the same courtyard and it is quite popular untill very late at night. The A/C was not working so we couldn't close the windows to avoid... more

We stayed at the Relais Il Campanile during our honeymoon and we had such a great experience that we stayed for one more night! Upon arrival, I did not realize it did not have a lift, but we received help with all of our luggage (something that no other hotel in Europe had done for us before). We were happily... more

This place is in a great location. Literally walking distance from all the sight-seeing places. Sara was a great host...and very knowledgable about Florence. The room was good size. The only problem that I would say is the bathroom ,very small. I am 4 feet 11 inches, and I thought the shower was tiny and very uncomfortable...so if you are... more

I stayed here for three nights in steamy August 2007. Booking: Sara helped me with my booking via email. Prices were great - 55euro with no breakfast. Emailed her my credit card number and voila, booked. She was also helpful in finding a terrific restaurant - bistek fiorentino mmm! And fresh bruschetta. Accommodation: I had a room with double bed... more

problem with our room reservation so we did not stay at the actual location. instead they got us an apartment on the republic square....the epicenter of the entire city! the apartment was enormous and had it's own very functional kitchen, dinning area living space and queen size bed. stereo and tv, although we could only find arabic porn channels on... more

On arrival, buzzed 3 times with no sucess. Had to ring reception and wait 5 minutes before the guy came along to let us in. He was very helpful though, recommended places to eat / see. Room was ok - I did book the budget option, so it was pretty small. Bathroom was tired and the ceiling was in a... more

Sara was fantastic! She helped me get a refund from a hotel in Rome that double charged me. Please be aware that there are quite a few stairs you must go up in order to get to your room. It won't be a problem if you pack light, however, my bag was a little heavy and it took me about... more

My friend and I stayed her for 3 nights. You cannot beat the location. Right next to the Il Duomo and 7 min walk from the train station. Sara is excellent at giving advice on things to do and places to eat! I agree with the other reviewers, breakfast was right on time, everyday! I would definitely stay here when... more

Truly amazing to stay on Via Ricasoli right between the Duomo and the Accademia in such a terrific hotel. The room was large and clean, with the private bath actually off a front ante-room. They bring a breakfast to your room every day right on time, allowing you to order in advance what you'd like. The staff was friendly, spoke... more