I was traveling with my mom through Italy, and was so excited when I found this hotel online! The price was very low, and the pictures made it look very nice. What deception! When we got there, no one answered the door and we had to walk up 4 flights of stairs carrying our bags. A couple of men finally... more

Service was very good. The room included a private bath with a shower. Everything was very clean and sufficient. The Hotel is situated near good Restaurants with very reasonable prices for, in our opinion, very good and sufficient food. The staff guided us in trying one of the several places to have lunch and dinner. One more positive aspect is... more

We got to Florence and had time to walk around and check out rooms. This hotel was slightly out of the way of the main area, but only by a few minutes walk at most. The room itself was very nicely decorated, way above the 2 star standards, and run by a couple of nice guys. I want to rate... more

Hotel San Lorenzo was a great place to stay for the price. It is located right in the Mercato Centrale in Florence. The location is ideal and very close to the train station. The owners are very friendly and helpful. They went out of their way to make our stay enjoyable. The room was clean and the breakfast was good. more

This hotel was very well located, about a ten minute walk from most attractions, five minute work from the Railway Station. Staff speak little English but are helpful. Hotel shuts at midnight however we were given a key so that we could come in later by a younger staff member. We did not know this was possible, however he offered... more

This hotel experience came with unpleasant suprises. Namely that although they advertise on their own website that they accept credit cards (M/C, Visa, Amex, Diners International), they insisted when we were checking out that they didn't (they said their machine was broken, and then the son came over to help his dad by saying, we've been trying to get one... more

I booked through travellerspoint.com in association with bookings@bookhostels.com I originally would have rated this place as okay but with some problems due to the awful share bathroom (shower not in a separate space as the toilet and sink so everything gets wet in the room), and extreme noise due to the market, street vendors, and nearby restaurants, but due to... more

This is a traditional hotel, no frills, run by a father, wife and son. We have stayed their 3 times, they are very special people. My son (5 at the time) became very ill, took him to the hospital. Roberto, (the owner) took my wife, daughter and sister in law around to the hospitals until they found me and my... more

Hôtel très agréable, placé dans le centre. Accueil très sympathique. more