My husband and I stayed in this hotel for three nights. It was warm, welcoming and not too far from the bus stop. Actually we walked to the hotel and it took us about ten minutes. The hotel itself was charming and clean but the one thing that we learned was that there are mosquitoes in Italy and that you... more

My husband and I stayed at the Hotel Donatello for three nights. The hotel staff was not very nice and were rude at times. The room was spacious. The first night, however, our room was a little musty, but then the musty smell went away after the first night. The room was clean- one of the hotel's strong points. The... more

Pros - Right in the centre of the city - short walking distance to mercato and duomo and David, decent continental breakfast Cons - extra costs everywhere, be careful if driving b/c it is 25 euro a day to park around the corner, they charge 9 euro for 2 hrs of wi-fi internet service, can't eat in rooms, rooms are... more

Good location - you can walk to all major sites. There are nice places to dine nearby. The rooms are fair and clean. The receptionist was helpfull. Breakfast was not that great - limited variety of bread. Carefull if you go by car - parking is paid in a lot nearby and traffic is limited in the centre of Florence.... more

Run, run far away! My husband and I got BIT all over our bodies. We had to kill so many mosquitos overnight. Please consider staying somewhere else. Our 2 day stay at Hotel Donatello was not nice at all. When we complained, the staff had a nonchalant, and even confrontational attitude. She blamed us for having brought in mosquitos, when... more

The hotel from the outside looks great! The receptionist was really helpful with giving directions around the area. However the wait staff at the dining/bar area are rather rude. The rooms are great size, but the misleading Wi-fi connection isn't free! Another inconvenience is the rooms are hard to get around. more

This the worst hotel I have ever stayed in. The staff (proprietors) were rude and unhelpful. The room was large but had dirty walls and to get to it you had to go up one floor then along 100 metres of corridor and then down one floor again. The wireless internet which they proudly advertised only worked in the corridor... more

We booked this hotal as part of a package. Close to historic center and train station. The hotel is somewhat inflexible, i.e. no extra food allowed in mini fridges, breakfast didn't start a minute before 7:30. Staff professional but impersonal. The hotel lobby had a faintly mildewy smell but was clean overall. more

After a rather disastrous start self catering near Pisa we decided to treat ourselves and spend two relaxing days in Florence. Booked a Superior Room through Expedia - paying extra naturally. Trouble is they don't have any according to the rude front of house team. They say they are all good. Maybe but why did I pay extrta then. The... more