The apartments it's self was ok, very disappointed to find 2 pull out double couches (no actual beds). Checkin took for ever and then was advised to walk 3 blocks to apartment, not as described on website. Then was faced with a 102 steps up to apartment on the top floor, not good with a 10 month old, no lift... more

We arrived late so paid 50 Euros for the personal pick-up. This meant we were delivered straight to the apartment door with someone to let us in and show us about with no check-in troubles. Well worth the extra money. The apartment was basic but clean and spacious. The location on a side street just off the main square was... more

We booked 3 nights through Wotif.com and were disappointed to find our apartment was in a different location than was advertised on Wotif. The other main issues we have are that check in took a ridiculous amount of time, our apartment had a terrible smell coming from the drains that they didn't acknowledge was a problem and it was in... more

Summary for the impatient: apartment was not in the advertised location and did not offer all advertised amenities; staff are rude and unhelpful even by urban Italian standards; attempted checkin over a weekend was nearly a disaster, and my credit card was ultimately charged twice. Stay away. We found this place via Orbitz: large apartments, pets allowed, free WiFi, washer,... more

I've just come back on Sunday having stayed at One World Apartments in Florence - DO NOT GO THERE - We booked 3 apartments - each apartment was meant to have 2 bedrooms and two bathrooms. They said there was an error which wasn't their fault but the online roombooker provider's fault. - (This was not true as I had... more

One World Apartments was a great way for my husband, two daughters and I to spend a four day weekend in Florence. It was centrally located with beautiful furnishings inside. The apartment was supplied with all we needed to comfortably enjoy our time. We only needed to supply any food items we wanted. I would highly recommend it, and would... more

el apartamento Pitti es confortable, pero lo entregaron sucio. El lavaplatos no funcionaba y la tostadora y una silla estaban... more