Big room, hot water always (small shower needs rennovation), breakfast included, wireless on main floor only, family business - all the staff were welcoming and helpful, beautiful garden and main rooms. unblieveable value for money We arrived in the middle of the night and got in with no problem. more

this is a dirty, smelling, appalling hotel. bad customer service, rude staff. please, please do not bother to stay in this hotel. it is the worst hotel in the world. No hot water, dirty sheets and bad drainage system. more

This is the worst hotel i have ever stayed; we were a big group so we took many rooms my room number was 50, the room was full of mosquito’s, their was smell everywhere in the hotel, the window was broken, no telephone, no tea and coffee facilities, people behind the front desk were really very rude, you can’t stay... more

We had booked into this hotel via 'booking.com' for 1 night only and arrived at around 6pm. The young gentleman behind the reception was very pleasant and the room itself was basic but clean. Alas, that is where our nice experience ended. The crucial bit of information about this hotel is that not all the rooms are air conditioned! Our... more

We arrived in Florence early and the guy at the desk, who was very nice by the way, said that we could leave our bags in the hotel until the rooms were ready. There is no elevator, and there are a lot of stairs leading up to the first floor so if you have heavy luggage... The rooms were old... more

Ho passato il capodanno a Firenze con un gruppo di 10 amici, tutti molto inclini all'adattarsi alla situazione...ma che situazione!!... more

Vu le positionnement sur le plan cela fait une distance relative du centre historique a pieds. Sinon rien à dire... more

La primera noche nos dieron una habitación que daba a la calle. Las ventanas no cerraban, los colchones te tragaban... more

Ho prenotato basandomi solamente sulle foto e sulla presentazione dell' albergo nel loro sito internet e sono rimasta delusa dalla... more