what an amazing trip! We stayed 5 nights at Villa San Michele at the beginning of october to celebrate our anniversary. We had an incredibe time in Italy, the hotel staff could not have been nicer and always ready to comply with any request. Luca the manager met us on arrival and provided an unexpected free upgrade to a junior... more

I'd like to be really positive about the Villa San Michele but I think that it does not deliver what it should. It is a very expensive 5 star hotel but it seems to be trading on the fact that the view and setting is fantastic and so has lost sight of providing good service. The rooms are nothing wonderful.... more

This hotel is expensive but worth every cent! The view can't be beat. The staff is very gracious. The facility is gorgeous. I can't wait to go back. Every room is beautiful and the food in the restaurant was fantastic. Another beautiful Orient-Express property. more

No place in Florence can you get an experience like San Michelle. Ive stayed in many hotels in the city, but staying in Villa San Michelle is a totally different experience. We had the most peaceful stay & couldn't help but continue to stare at the views overlooking the city... just beautiful! The staff was everything you'd expect from a... more

We stayed in early May and the air conditioning had not been turned on for the summer. When we arrived I thought that the heating unit had been left on, the room was so hot. The temp outside was in the mid 80's and at night we had to keep the windows open (sunrise around 4:30 am with lots of... more

I stopped here for lunch a few years back and decided to stay next time i went. We stayed in the napolean library suite. It was very original. I wouldn't say that the hotel is on par with a four seasons, because it is a different animal. If you are looking for traditional european elegance with incredible views of Florence... more

My husband and I just came back from spending 5 glorious nights at Villa San Michele. It was my first tiem to Italy an they made it spectacular! I envisioned being in the country and in privacy and surrounded by beauty...and that's exactly what I got there. Our room was magnificent, the staff was very accomodating, our view was out... more

Second time at this hotel and a pleasure 2nd time around. The location is fabulous - above the hussle and bussle and heat of florence but only a 20min drive away from the centre. The atmosphere is very welcoming, the staff are delightful over the top italian....everyone is beautiful, nothing is too much trouble and all make an effort to... more

Me and my partner stayed at Villa San Michele for 3 nights in May 08. The hotel is beautifully located on the hillside of Florence but it does need some updating when it comes to furnishings. Our room had a gorgeous view of Florence but knowing how expensive the hotel is the room looks more like a 3,5* than a... more