I was extremely disappointed with the poor service and management of the hotel. First, they lost our reservation. Then, the hot water was not working in the room, and the shower door actually was broken, as well as the handle on the door to the outside. It advertised air conditioning, but they wouldn´t turn it on and there were no... more

We spent 6 days here in October 2007 and feel we were misled regarding the accessability of this hotel. We were led to understand that a bus from Firenze stopped at the door, but it stopped in the village of Fiesole and left us to walk 1.5km along a narrow, dangerous road, the last part of the journey being outwith... more

The rooms are not very clean. The towels are awful, they look more like table clothes. They don’t have any kind of food during the day, so there’s no way you can spend the day at the pool. The Hotel literaly send you out. To get to the town (Fiesole) you have to walk 1,50 km in a very dangerous... more