I really don't see how this can be rated '5*'. There is no room service, minibar or tea/coffee making in the rooms. The staff are fairly efficient, but the decor is a little tired. That said, it's in an excellent location. A perfectly adequate 3/4 *, definitely not 5!

My experience in this hotel was terrible. Me and my wife were looking for a 4-5 star hotel in Pisa to spend a couple of nights. Finally my wife did book a classic room in this hotel since the position was great. I accepted even if price was higher. Good things: - the Hotel position is great. Very close to... More

This is an alleged 5star hotel charging premium prices purely because it is in Pisa but dont expect 5 star standards or value. I was lucky I had paid a third of te nightly rate, had I paid the full rate I would have been extremely disappointed. There are good points, the people are helpful and generally keen to help.... More

I read the reviews first on Trip Advisor about how the rooms were small so I booked a Deluxe Room for about $300. The room was very pretty with an antiqued Italian feel, very classy (hard bed but I think that's every hotel in Italy). The bathroom was clean and had a bidet, shower worked great w great pressure. Train... More

We stayed on the top floor in a romantic room. The room was quaint and my wife liked it. Views out of the windows were towards the hills, nice but nothing amazing. The proximity to the tower is the real appeal of this hotel, perhaps a 3 min walk and you are right there.

Amazing location moments from the Leaning tower. Very interesting building. Reasonable size room. Very clean and nicely decorated (Traditional but stylish) Great breakfast selection and a beautiful peaceful garden to eat in. Friendly and welcoming staff. I definitely recommend this hotel if you are planning to travel to Pisa. I did not spot a nicer hotel.

€450 paid for two night's stay B&B in a Premium Room (inc €22 a night parking). Plus points + Well located + Reasonably good breakfast + Comfortable lounge on 3rd floor Minus points - The hotel didn't have its air-con turned on, therefore no heating or cooling. When asked, they would turn it on but after a short while it... More

Prior to booking this hotel I had some reservations, given some of the other reviews posted. Subsequent experience has made me even more doubtful of the judgements of those who might be sleeping in the room nextdoor. We found the Relais to be a very well placed hotel and the staff, without exception, to be extremely welcoming and keen to... More

My wife & I were on a short break to Florence & Pisa and this was our last night of the trip and also our wedding anniversary. Therefore we thought we would book a hotel that seemed that extra bit "special". Good things first - the location cannon be beaten as it it is literally a few minutes from the... More