What a let down, after a wonderful stay in Florence at a 4 star hotel, we expected a similar experiance. Despite saying they have restaurant, bar and shuttle service to the old city- restaurant only for breakfast, no operational bar and no shuttle service. our room smelled very "drainy" and the receptionist could not have been less interested! To walk... more

Reading the latest reviews it seems that this hotel has gone downhill in the last couple of years. The advertisement we read claimed hotel has bar, conference room, restaurant with Tuscan flavours, garden, car service to historical centre. None of these existed while we were there. Room small but adequate and bathroom stale. Too far from centre of town for... more

We were booked in as a party of 31 retirees which, considering the distance and terrain from town centre, was unfortunate but unavoidable as accommodation closer in was not available, according to our travel agent. Walking into town was not an option for many of our members, so the promise of a shuttle bus was important. Walking the 1.8k into... more

This was the third hotel on our recent trip. Having been delighted with our first 2 choices, this hotel was somewhat of a disappointment.It was fairly new and not very welcoming. It advertises a shuttle service into Siena and bar facilities but in fact gives neither. I would class this hotel as somewhere where you could stop on route for... more

We stayed for two nights at this hotel. I have mixed feelings about it. The room was nice and clean but it was a little small. It was very quiet even though the motorway is not far away. We had no problem with the AC. We appreciated the large parking (especially after Firenze). The breakfast was good. But the location... more

Close to highway so it's easy to find. Driving distance to the old city walls. You cannot drive in the old city unless you're a town resident so don't even try- you will get a bill with a fine in the mail some time after you're home- they monitor the traffic! Decent room and breakfast. You will have good night's... more

Where do I start? Well, firstly when we arrived at the hotel we were told that the receptionist was too busy to check us in. This was without so much as a hello or an apology and this treatment really set the tone for our whole stay. I got the feeling that the guests at the hotel were a real... more

We stayed here for four nights. Siena was our base for exploring Tuscany. This hotel is very close to the motorway, and therefore useful for touring the area. However, it is way too far out of the town to make it easy to go out for a meal / drink in the evening time. The hotel does have a shuttle... more

My wife and I stayed here for two nights whilst travelling through Italy. This is a very new BW. The location is not a problem. The hotel runs an on-demand shuttle to the bottom of an incredible escalator which takes you right into the centre of the town. At night, after each of the truly magnificent meals in the town,... more