Visited on business. Very typical chain style hotel. everything was fine, althought the proprty was a bit "tired". Lacks the charm of the overall town and surroundings. For a business hotel, it was still a bit clumsy signing into internet connection, printing and routine business services. Priced about right for the area, but do not expect much "personality". more

I stayed in the Mercure Plaza Hotel in Biel because I was working in Bern, but all the rooms in Bern were taken because of the Hockey. My room was huge, clean and comfortable, although the bed was a little short. I am quite tall though, so beds are often too short. The food was very nice and was brought... more

The Mecure in Biel is an excellent example of a 4* hotel. The hotel was extremely clean and pleasant, and the hotel staff were all very helpful and polite. The room was large and absolutely spotless. No complaints whatsoever, and by booking well in advance we obtained very reasonable rates. The hotel is very conveniently located, just five minutes from... more

I agree with the other reviewer who complemented the Dutch receptionist, she deserves a raise! She has good english (other staff are so so) and couldn't be more helpful. The hotel itself is nice and good value. The rooms are clean and the restaurant is good, if a little expensive. On the subject of expensive, the breakfaat isn't cheap at... more

We (me and my husband) stayed there for a night on a bike trip. At the same time there was the "Braderie" a huge festival with thousands of people. Nevertheless, the hotel was very quiet and we had a very restful sleep.Rooms are clean, staff is friendly, there's a garage where we could even put our bikes in. Breakfast was... more

I stayed here for a week as a reasonably central base for my travels around western Switzerland. Checking in I found myself faced with a Dutch receptionist, Anna, who must be the friendliest, most welcoming, happiest and most amusing person I've met in a chain hotel in a *very* long time. The hotel itself is a standard chain hotel, smallish... more

Good modern business type hotel with comfortable small rooms in a quiet residential area and close to the city center. Biel itself is a small city with nice walks to the Bieler lake and around the well preserved mediaeval district, well worth a detour and an overnight stay. more

Nach einem Kommunikationsproblem mit der Réception, ist Alles wie am Schnürchen abgelaufen. Unser Zimmerreservation hat nicht geklappt und dann waren... more

Bon service en general quoique perfectible au niveau de la procedure d'acces au garage de l'hotel. Le fait de devoir... more