The hotel is extremely expensive (like everything else in Geneva), but it is on eof the most trusted hotel brands. My room needed a little renovation, but in any case it was a great stay. No bidet. First of all, the hotel offers remarkable service. The location is convenient, the windows overlook the river. There was a vase of flowers... More

The level of service is exceptional. The concierge and reception staff remembers the names of guests at all times, and you really get top-notch service. The bed and the pillows are all very very comfortable. The breakfast menu has a very good selection of everything, and it was nice to enjoy breakfast in the terrace. The concierge is there to... More

Ok i will start this by stating that any hotel that charges for internet cannot be deemed better than average.It is like charging for water and is very rare indeed this year.It is my 17th hotel stay this year and the first hotel that has charged(i know the Kempinski in Geneva doesnt)This is no longer an acceptable practise and i... More

Truly amazing experience. Have never seen such excellent service. Don't ignore the pillow menu, it's something you'll never see anywhere else. Cherry stones is the best. Beware, that wifi costs 25 CHF a day. More

I would recommend the hotel both for business and tourism. The location is perfect, service is very good, the rooms are big and comfortable. More

Stayed here on business, quiet relaxed and the staff were more than helpfull. More

I had to leave for an event just an hour after check in, and needed urgent pressing service. The receptionist showed me to the room, tok my stuff there, and immediately took away my dress. Just 30 minutes later my dress was brought back, looking perfect. First impression was great. There was a personalized welcome letter on the table. About... More

Stayed 3 nights.Location is really good,just a 5 min walking distance to the famous Rue de Rhone,as well as the staff.Breakfast is very weak.in general Quite expensive comparing the service you get..stayed in the room 408 and the last night I could not sleep as my neighbor was snoaring like a jet engine.The walls are not thich enough I guess.That... More

Picky laments or justification to look for another accommodation in Geneva? I suppose I could put my laments, and lauds, in categories. Some are annoyances some are legitimate " off the charters" for any hotel, even starless ones at bargain basement prices. Here is a summary, and I’ll start with the negatives because that is what I like to read... More