My wife stayed in this hotel for CHF 270 per night and it was the lowest quality she had ever experienced for this kind of money. It is disgrace for Switzerland and for Best Western. The Hotel will immediatly be taken off the list of her company. The rooms are tiny and noisy as they face a busy street with... more

The Hotel Diplomate is a bit out of the way, a short walk from the old town but across the lake from the train station and the main business and tourist areas of Geneva. If the weather is good and you don't mind walking or taking the quite convenient bus and tram, staying at the Diplomate may save you a... more

This is an awful hotel. Rooms are from the dark ages and the breakfast is poor. I was woken during the night by a hotel employee letting a Guest into my room. Next morning on checkout I pointed this out 'Sorry - nothing I can do - did you drink anything out of the mini bar' was the response I... more

Hotel Best Western Diplomat, is the worst ever!!!! Hotel is rated 4 star Best Western Europe Travel Listing. No way! Old, not too clean. We checked out after one night. Rooms were hot, and even changed rooms once due to foul odor. Am writing to Best Western to let them know that this hotel cannot meet four star standards, and... more

DO YOURSELF A FAVOUR, DON"T EVEN THINK ABOUT BOOKING ! This is absolutely the worst hotel I've ever stayed at.... Horrible service. Absolutely ridiculous that we have to pay so much for it. I've booked it from Thomson holidays in the UK. It is located on a busy road which makes it quite noisy. The rooms are also quite dated... more

This was the worst hotel I ever stayed in - for unbelievable 272 Swiss Francs (roughly 200 US$). The hotel is located on a very busy road, rooms are very loud. Hotel personnel was not exactly unfriendly, it was more the "I'm underpaid and you wil never come again anyway, so why should I bother ..." attitude. The room was... more