I visited Lucerne in 1973, saw the hotel Schweizerhof, and vowed that, some day, I would return and be able to stay there. It took 50 years, but I kept my vow and . . . the hotel did not disappoint. It is perfectly located. We flew into Zurich, took the train to Lucerne, and then easily walked to the hotel. The bellman saw us coming, I might add, and rushed down the sidewalk to greet us and help with the luggage. What an incredible first impression. The hotel is absolutely beautiful, inside and out. The views are world class. And, the staff . . . from reception to the bar and dining room, are friendly, remember who you are, and provide first rate service. When we returned from a hectic day of sightseeing, we were ushered to a nice table in the bar and, after just one time, they remembered our drinks and had them ready. (Friday night was HOPPING, too, and they still found us a place to decompress). We even ate in the dining room, one night, and the food was standard, but good. The breakfast buffet was great. The room itself was quite nice . . . not huge, but with rather stunning views. It was spotlessly clean, modern and the bath was spacious with . . . GREAT water pressure, one of our “must haves.” Our biggest rave, though, goes to the concierge. We had planned to book a sightseeing trip to Mt. Pilatus. Instead, he recommended Mt. Rigi, (because of the time of year), and drew out a detailed map and instructions for a perfect tour. No need to book an expensive guide, he suggested. Well, that trip to Rigi was probably one of the most memorable parts of our 2 week “Christmas” holiday. It was absolutely perfect . . . and how nice was it to find the concierge rushing toward us, on our return, to ask how it went? It was nice, indeed. Our entire stay was nice, indeed. …
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.