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All 64 Lucerne hotels

Hotel ibis budget Luzern City

Kellersstrasse 4/6/8, Lucerne 6005, Switzerland (Formerly Etap Hotel Luzern City)
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Hotel ibis budget Luzern City
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Ranked #34 of 64 hotels in Lucerne
Most recent review
4 of 5 stars Reviewed 19 June 2013
Rohit S Warwick, United Kingdom
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593 reviews from our community

Traveller rating
    78
    266
    191
    35
    23
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Families
158
 
Couples
289
 
Solo
31
 
Business
33
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Warwick, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 19 June 2013 NEW

Pros: I stayed in the Ibiz hotel for two nights on 24th and 25th of May 2013. The recepetion staffs on 24th evening were really good.They were greeting every single person about to check in with lots of hospitality (even though it was pretty busy on that day). I had a problem with the room that was handed over to... More

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Karlsruhe, Germany
1 review
1 of 5 stars Reviewed 19 June 2013 NEW

When you first walk in the door and your are immediately looking at the toilet. there is No door to separate the bed room and the bath room, and there is also no place to put your luggage - not even a suit case, unless you consider the floor a proper place. I will not ever use this hotel again.... More

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around the world
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 18 June 2013 NEW

We stayed with my partner for one night at the hotel and it was perfect location. The room itself is very small and the AC is making quite a bit of noise but price/ money was good. Good stay overall but won't be staying there for a week... it was short, quick and perfect for what we wanted!

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Singapore, Singapore
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 15 June 2013 NEW

Location. Look for the big I for information at Luzern HB. JUst outside the information centre walk along the road, follow the curve, past a restaurant, a petrol kiosk and continue along the road passing over the railway lines and you are there! Only 15 min walk even with our luggage. Convenient. Quite easy to walk to town everyday. I... More

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Barbara C, Manager at Hotel ibis budget Luzern City, responded to this review
17 June 2013

Hello dear guest, thank you so much for your detailed and honest feedback regarding your stay at our place. Our convenient location is for sure a big advantage for our guests, as visiting and touring the city is easy by walk and we are within a short distance to the lakeside area and the trainstation. We hope you will come... More

Macau, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed 15 June 2013 NEW

The goods: Room: sufficient space in the room WIFI access: free and in-room Supermarket: There is one right beside the hotel Location: Only a 15-minute walk to the city centre The bads: Room: I understand it's a budget hotel but when I am being charged for amenities like body wash and shampoo (2 franc), I don't think it's reasonable. And... More

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Barbara C, Manager at Hotel ibis budget Luzern City, responded to this review
17 June 2013

Dear guest, many thanks for your feedback regarding your stay at our place. We are really sorry that we could not meet your expactations while you stayed with us. The modern but compact design of all the ibis Budget hotels is for sure not made for everybody, and we understand that, regarding the toiletries and other luxury items, every traveler... More

Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 11 June 2013

Although the room is small and efficient it was very clean and fresh. The staff was very sweet and accommodating. It is about a 10 minute walk from the train station (located on the other side of tracks) but easy to do with your luggage. Easy walk to the historical area.

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Barbara C, Manager at Hotel ibis budget Luzern City, responded to this review
17 June 2013

Dear Ed, We would like to thank you so much for your comments regarding your stay with us in lucerne. Its good to see that we could meet your expactations, and that you enjoyed your stay. We hope to have you once again as our guest ! Thank you and best regards, B.Caluori & Team More

Melbourne, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 9 June 2013 via mobile

My boyfriend and I (ozzies aged 24&27) stayed here for one night. Rooms are great with all you need. Location is a say 12 min stroll to the main town / train station but could do it in 9-10 mins walking fast. Bit of a walk with luggage but definitely doable! Staff were nice. Breakfast was an extra 11 CHF,... More

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Barbara C, Manager at Hotel ibis budget Luzern City, responded to this review
10 June 2013

Dear Guest, Thank you very much for your comments regarding your stay with us. We understand your complaint about the luggage storage at departure. As you probably have seen during your stay, our public areas are really small and unfortunately we have not much space in our tiny luggage - room. As we can't store the luggage of our guests... More

Guadalajara, Mexico
Contributor
19 reviews 19 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 7 June 2013

First, understand what we were doing. My wife and I decided to do what my friends did 30 years ago, take a small backpack and a Eurail pass to travel around part of Europe in a simple fashion. We looked for decent, basic hotels within walking distance (or an easy bus or tram ride) from the train station and/or from... More

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Barbara C, Manager at Hotel ibis budget Luzern City, responded to this review
10 June 2013

Dear Guests, thank you so much for your honest feedback regarding your overnight stay at our place. We really appreciate that we were a good choice for your purposes and that we could meet your expectations. Its exactly what we are: a low budget hotel which offers basic and functional rooms, for travelers who want to explore the beautiful city... More

Boksburg, South Africa
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 June 2013

We decided to stay a few days at a Lucerne Hotel after another hotel fell through and needed something that won't cost us an arm and a leg. I found this budget hotel where the prices were more than reasonable and I booked immediately. When arriving we did not expect much seeing that this was a BUDGET hotel ! Looking... More

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Barbara C, Manager at Hotel ibis budget Luzern City, responded to this review
7 June 2013

Dear Madam Lange, we would like to thank you so much for your honest comments about your stay at our place. Its wonderful to hear that we could meet your expectations and that you enjoyed your trip ! We really hope that you will come back to us and we are looking forward to welcome you again. All the best... More

Hong Kong, China
1 review
3 of 5 stars Reviewed 5 June 2013

Average Hotel and not really "Budget" Average Hotel and not really "Budget" Average Hotel and not really "Budget" Average Hotel and not really "Budget" Average Hotel and not really "Budget"Average Hotel and not really "Budget"

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B&B Bettstatt
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Hotel Summarization (Beta)

What travellers say

  • Train station(42)
  • Bunk bed(10)
  • Very clean(10)
  • Good value(8)
  • Bus stop(6)
  • Very small(6)
  • Min walk(6)
  • Staff were friendly(3)
  • Long walk(3)
  • Free wifi(3)

Additional Information about Hotel ibis budget Luzern City

Address: Kellersstrasse 4/6/8, Lucerne 6005, Switzerland (Formerly Etap Hotel Luzern City)
Phone Number:
Region: Switzerland > Lucerne
Hotel Style:
Ranked #34 of 64 hotels in Lucerne
Price Range: ££
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