We stayed here for 2 nights in August 2008, 2 adults 2 kids. Lucerne hotels are expensive, and our quad room cost us 450CHF/night. room was clean & reasonably big. the lobby & elevator are kinda small, but I (an asian) found the staff friendly & helpful. Breakfast buffet was included and had cold cuts, eggs to order, cereal, bread,... more

I have to agree with other negative reviews on the Krone.I should have listened! It has a great location right in the older part of the city. Charming cobblestone streets,great shopping, and restaurants near by but that is the only thing I can say positive about this place.We,my teen aged daughter and I,booked a three night stay at the Krone... more

We stayed here for 3 nights in August. We booked it after generally being disappointed at the expensive nature of all of the hotels in Lucerne. However, in retrospect maybe it would have been worth spending a little more and staying somewhere nicer. The hotel has a great location in the lovely old part of Lucerne, it was clean and... more

A very cute hotel in old side of town, overlooking a small squire. the rooms were very nice and large by European standards. the bathrooms were clean and white, also large. Breakfast in the morning was pastries, coffee and tea....delicious! would definitely stay here again. very charming! more

Front desk lady is rude and ill-mannered. No Air Conditioning - summer is horrible in this stuffy place. I have two little kids - 6 and 4 - who had jet lag because of travel from the US - we went to get two towels from her and she said - "sorry room service has left for the day and... more

The good - Breakfast included a nice selection of bread, cheese, meat, meusli, and yogurt. Room was clean with contemporary decor, tall ceilings, free wifi, and a Delizio coffee/tea maker. Central location. The bad - Our room was in the back with windows looking out on a narrow cobblestone pedestrian street. Even though we were 3 floors up, we could... more

The location is very cute, cobble stoned streets with shops. We stayed on Sat/Sun nights, we thought it'd be very quiet at night since there is very limited car traffic and the shops close early and are not open on Sunday but there were drunk people up at all hours of the night. Our room faced the square, so I... more

stayed here for 2 days. the hotel is located in a pretty square but in itself is very very basic. the room was really very small, though it was very clean and the bathroom could not have possibly been smaller. overall - a very average experience. more

We were very satisfied with our four night stay in this hotel, which took place after a two week Viking River Cruise. The hotel staff was reserved, not overly friendly, but helpful if one asks the right questions. Maid service was excellent after they took care of the dirty wine glasses left in the room by the previous occupants. The... more