Stayed one night here on 11may. The location, cleanliness and environment is good but service could be better. I nearly have no room to stay as my room was cancelled without any notice. I booked my room thru LateRooms.com so the hotel had to charge as its a advance purchase. The hotel was unable to charge my credit card and... More

Best thing about this hotel is definitely the location, which is perfect for accessing pretty much everything you need to as a visitor to Lucerne. Stone's throw away from the train station and the old town with the charming Chapel Bridge. Other than that it is quite reasonable, but as others have said, nothing special. Rooms are smallish, even though... More

The best part about this hotel is its location...100 mtrs away from the chapel bridge About 3 minutes from the main lucerme train station Very clean with a good breakfast which is served until 11am on week days and 2pm on weekends.

Good location, only a 2 min walk from the lake and the train station. Reception staff not very friendly/helpful; when we arrived with our baby at 10 pm and lots of luggage and a stroller, nobody tried to help (even though the night porter was standing in front of the building) We had a superior room, which was not very... More

Hotel flora is located two blocks from. The train station, one block from the chapel bridge and river, and a five minute walk to the center of town. The hotel was well kept, clean and quiet. The room was well decorated and had plenty of room for storage and movement. The chair was less than comfortable. There is almost no... More

Great location, 2 minutes walk to the railway station and 5 minutes across the wooden carved to the centre of town, very nice rooms, really nice breakfast too,whole place has a quality feel to it. As others have commented lots of noise at night, there is a nightclub just round the corner and a lot of merryment (and some not... More

We booked a smart premium pilatus room which was very nice. The rooms were a reasonable size.The staff didn't come across very friendly at the reception desk. Not sure if this was a language barrier. The hotel is in a great location not far from the train station.The only problem was we stayed on a Friday & Saturday night. We... More

Hotel is in a great spot. We arrived about 730pm, and were greeted by Xenia at the front desk. Very friendly, and helped us settle in and find somewhere for dinner. Its only a 5 minute walk to the train station, and also the old town, which has many great restaurants. The room was clean with enough space for two... More

Stayed at this hotel during a business trip. The hotel is very nice but was also quite busy because it is in the scenic city centre (the wooden chapel bridge is only a two minute walk away). The reception staff was very adequate. The hotel had a car parking in the basement which is very handy at a cost of... More