Really Good Service, Comfortable stay. Food isnt that good. Very close to station and tram. If your are looking for a decent staty with good price, then this is a good choice. more

Hotel is nice, location is superb. short distance away from the train station and just behind the chapel bridge makes everything so easily accessible. The rooms are quite nicely decorated as well with a flat screen TV. Only thing is the double bed is really 2 single beds combined together, i was expecting a queen or king size bed instead.... more

Upon arrival - with a confirmed booking, guaranteed with my credit card - I was advised that there was no room available and that they had taken the liberty to book me into a nearby hotel (Hotel Central) with equal standard. As it was rather late I saw no option but to accept - offered a free 3-course meal in... more

1) If you want to pay with a credit card that isn't yours, may be it's a gift of someone, don't go in this hotel! they don't say you, when you reserve, that you have to give an authorization (it's not important if you reserve with your credit card and the name of the traveller is another). 2) They take... more

Great location less than a block from the oldest bridge in Lucerne and right by the train station. The room was exceptionally clean, spacious considering the typical European room, and well decorated with wall-mounted TV. Breakfast was the best buffet we had on our trip - don't miss it! Only complaint was that the front desk manager would not honor... more

Hotel Flora is an average hotel for me..I like the fact that it is so proximal to the train station, convenience stores, underpass, theaters, museums and Mc. Donald resto.. The only person that i condemn during my two day stay was the chinese crew inside the restaurant. He always served our coffee later than most caucasian guests. I think he... more

My Mum and I stayed here for 3 nights. The travel agent had not been able to book the hotel I wanted and had booked us here instead. I was a little wary but my concerns were soon overcome. The front desk staff were extremely welcoming and friendly. The check in was efficient and they also booked us into a... more

The hotel is located close to the main station, and was quiet during our stay. We are annoyed that the bathroom had no shampoo, no conditioner but body soap. Breakfast was good. more

Our rate is about $165/night/room. Two rooms. Stayed two nights, upgraded to 6 FL for free because no two standard rooms on the same floor. Balcony is small but adequet and excellant view. Anyway, best location in a quiet street. Five stars. Staff, no much interactions. Spoke to 3 or 4 people at front desk, all smiling and willing to... more