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Palace Luzern


Hotel class 5.0 of 5
Haldenstrasse 10, Lucerne CH-6002, Switzerland
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Reviews you can trust

78% Recommend
4.0 of 5 stars 49 reviews
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By trip type
All (49)
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4 of 5 stars
London
26 Oct 2009 | Trip type: Couples

The hotel was next to the lake within 15 mins walk of the train station. The staff were exceptionally helpful and the piano bar was very pleasant. We ate in the Jasper restaurant, which was nice, but a little pretentious. Lucerne is a lovely town and the view over the lake on a clear day is gorgeous. We did 2... more

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5 of 5 stars
Dublin
25 Aug 2009 | Trip type: Couples

Spent 3 nights here in early August and it was a wonderful experience. The location is perfect - next to the lakeshore, the views are magnificent, the room we had was stunning with windows that looked out on the lake. I cannot understand the comments made by previous reviewers about the staff. We found them without exception to be very... more

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3 of 5 stars
Abu Dhabi,
12 Jul 2009 | Trip type: Family

We'd booked a suite.on arrival we're shown to supposed suite on the first floor with musty smelling carpets and no air conditioning!5 star hotel without air conditioning...we refused the room and were given one on the 5th floor,with the excuse that 'all our suites are booked'.room had a good lake and decent enough,but definitely not worth the price.we'd requested an... more

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5 of 5 stars
Delhi
27 Jun 2009 | Trip type: Couples

i stayed there for 2 nights in sep 2008 during my honeymoon in Europe. Its a beautiful property by the lake with amazing view, impeccable luxury but at a steep cost. the rooms were also great ,spacious and luxurious. The breakfast buffet was also nice. i liked everythign about the hotel and its just5 mins walk by the main luzern... more

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5 of 5 stars
Zurich, Switzerland
20 Jun 2009 | Trip type: Couples

How many times did I pass by this hotel when having been to Lucerne. It is an admirable building. I booked a night in a lake front room and was excited to check in. We had a very motivated receptionist who showed us a renovated room on second floor and, for comparison, a non-renovated room on fith floor (I prefer... more

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5 of 5 stars
pune
2 Jun 2009 | Trip type: Couples

This is one of the best hotels i have stayed. location is perfect with lovely lake view and snow capped alps . Staff is wonderful and rooms are very comfortable . I would definatley recommend this to every body more

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5 of 5 stars
Dallas, Texas
23 Apr 2009 | Trip type: Couples

The hotel is fabulous. From first arrival to departure, everything exceed expectations. We had a two room suite on the first floor that opened onto the grand terrace overlooking the lake and the mountains. We're both million milers with American Airlines, so we stayed in a lot hotels and this is one of the nicest we've seen. Great staff, very... more

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4 of 5 stars
London
11 Nov 2008 | Trip type: Couples
1/1 found this review helpful

I know that the palace has been slated as not being value for money of, late but it remains the best hotel in the region. Sadly though the room decor is a little bland- they have given in to the modern beige "neutral colour" scheme and this has taken away some of the traditional Swiss experience and some of it's... more

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5 of 5 stars
Annapolis, MD
2 Nov 2008 | Trip type: Couples

We had a Deluxe Junior Suite on the lake the week of 09-24-08 and loved every minute of it! Granted it is pricy at 790CHF a night, but we couldn’t have been happier. The room was exquisite and massive. The design was very cool and the bathroom was huge. The staff is very friendly and helpful. We loved their lower... more

great staff
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4 of 5 stars
London
20 Aug 2008 | Trip type: Family

on arrival, the booking service had messed up through no fault of the hotel: the receptionist discreetly and quickly put matters right. That seemed to be typical of the generally high standard of staff. The back of the hotel is beautifully positioned on the lake and dinner in their upscale restaurant was excellent. more

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Palace Luzern Also Known As

  • Palace Luzern Lucerne
  • Palace Luzern Hotel Lucerne
Address: Haldenstrasse 10, Lucerne CH-6002, Switzerland
Lucerne hotels Palace Luzern
4.0/5.0
49