Everything about this hotel is unique, the rooms, the personal service, dining and location. I would not hesitate to recommend to anyone traveling for leisure or business trip. 3 mins walk to the train station and an easy walk to the old town . The staff are always there to help with ideas, directions and anything else you might need.... more

I could go on for ever about The Hotel,we had a deluxe suite (it was huge ) with kingsize bed + large bathroom.All the staff were so helpful and friendly.The food in the restaurant comes out like a work of art( Gordon Ramsey should go there to pick up some tips ),only five minutes from train station.The Hotel is not... more

The staff to start with is fantastic our car is parked in a nearby spot and they have offered to fill the meter when needed. Tobias at the front desk has been great. Our stay here is so nice that we decided to take a day in and simply relax all day in the hotel. It is a design hotel... more

I was a long-term resident at the HOTEL (several months at a time) since 2003 when it just opened when I was working in Lucerne on a client's site. I've traveled and stayed many upscale hotels, but this was by far my most favorite place to stay. I loved everything, from the room design to food at the hotel restaurant... more

First, Lucerne is a wonderful little city, I would highly recommend it for anyone traveling through Switzerland. We were only there one cold day and night so we didn't even get to take advantage of all the city has to offer. But it is very hip and has a slight art deco feel amongst these wonderful old buildings and picturesque... more

One weekend before Christmas we stayed in a Carden & Park deluxe room. The Hotel is excellent in terms of design and cosiness. However, the bells from the church were a disappointment, as they ring early in the afternoon. Another thing is that when I booked the room there was no special offer. Two weeks before the specific weekend I... more

I am writing this review from my luxurious bed in The Hotel, midway through a weekend of leisure before I return to my business meetings in Schaffhausen. First of all, I am in love with Switzerland!!! And Lucerne is beautiful. This hotel has been the icing on the cake for me. The staff is amazing. Every single person, from the... more

This hotel was an absolute pleasure to stay at. We only decided to stay there at the very last minute, and the staff were very accommodating. Not only did they offer us a great last minute rate, but also upgraded our room. Every detail was attended to- the breakfast was sensational and the location could not have been better. Just... more

We just returned from a five night stay at The Hotel. In a nutshell, I would recommend it to anyone in a heartbeat, and I wouldn't hesitate to stay there again next time I'm in Lucerne (or anywhere near Central Switzerland for that matter). It was a gorgeous space (for architecture buffs, a "must see", even if you can't get... more