The hotel staff were excellent - accommodating, friendly, and efficient. The room was very clean and comfortable. The location is great in that you can walk everywhere. The one negative was the bells from the church seemed to ring all night long. We had a very nice breakfast with a friendly waitress before we headed out. Lucern is a beautiful... More

Can't say enough about the staff at Hotel Hofgarten. Everyone of them were so accommodating and helpful. There wasn't anything they wouldn't do with a smile. The manager was wonderful and so attentive. The hotel is quaint and very comfortable--not your typical cookie cutter hotel. Restaurant was nice and the ambience was so comfortable and romantic. Location was great just... More

This hotel is clean and in a great location. The staff was friendly and helpful. The breakfast every morning was beautiful and yummy. A great way to start the day. We were looking for something special and memorable to do while in Lucerne and the front desk people helped us set up a great trip to Mt. Pilatus. If ever... More

The positives are that the location is convenient for the town but not dead centre, the room was a good size, clean, good facilities in the room and the staff were very friendly and helpful. Having said that the breakfast was fine, nothing to make it stand out though. There is the church almost opposite and whilst the room is... More

About 10 walking minutes to Luzern Bahnhof, room is clean and quiet in the night. The hotel staff are very friendly. But WIFI signal is very very weak.

This is a charming small hotel with genuinely friendly and helpful staff. We stayed for 8 days with quite a lot of luggage and even though the very attractive room had limited storage space the staff found enough solutions to satisfy us (extra coat stand, hangers etc). The first evening we had problems with WIFI but this was also solved... More

I stayed at the Hotel Hofgarten for 3 nights in August 2011. The hotel has a small, comfortable, family atmosphere. The hotel staff are friendly and helpful and even packed me a small breakfast on my last morning when I had to catch an early train. The hotel is on the older side and the rooms do not appear to... More

I stayed at the hotel for three nights. It was charming, clean and a great location. You are able to walk everywhere. I stayed there by myself and the room was large enough that i could have shared. The only issue I had was the WiFi in the hotel was so slow that is was basically useless and the internet... More

My partner and I stayed for 5 nights, second week of October 2011. We arrived by train and found the walk from the station to the hotel relaxing, refreshing and a great introduction to the sights of Lucerne. The hotel was an easy walk from the station, and in a great location, within easy walking distance from the city centre.... More