We booked this hotel for our family traveling to Lucerne for our wedding. The price and location can not be beat. Its right on the #1 bus line so it is a short bus trip from the main train station. It is also a short bus ride to the Pilatus cable car station. The hotel was clean and the staff... more

Well, it is really a tough review, because we stayed at a really nice hotel in Lucerne for a couple of nights prior and actually looked for this hotel - mainly to see if we could save on costs, which we did. If you are willing to spend less, you should expect less, so reviews here should be respectful of... more

The hotel is lacking in its furnishing but I suppose adequate in this manner if you are just looking for a place to lay your head. The problem begins when you have to open the windows to allow for ventilation. The hotel sits on a busy main road right atop a busy bus stop that runs all night long. We... more

This was sold to us on the internet as a 3 star hotel with modern spacious rooms - really? When we complained about the facilities we were told that it had been downgraded to 2 stars due mainly to the lack of lift - ha! The hotel is on a very busy junction so it is impossible to sleep with... more

Terrible hotel! They claim to be a 3 star hotel but I don't believe it. This was the worst hotel we stayed in on our trip. Room was tiny and needed painting. When you sat down in the bathroom your head is literally over the sink! Was too far from city center and noisy traffic if you want the windows... more

We traveled around Europe for 10 days with our two daughters. It was very difficult to find a hotel that would accomodate 4 people, so our options were limited. We found this hotel on line, and were a little concerned because the reviews we read were not as positive as we had hoped. We were very pleasantly surprised. The hotel... more

Like the previous reviewer, I also found bites around my ankles as well, but am not sure if they came from this particular hotel. The bed sheets looked dirty & they were too thick for September. However, the rooms were quite clean and use of free internet was convenient. The location is good, 5 mins bus ride from town, and... more

Though the staff was very pleasant - DO NOT STAY HERE. That nice picture you see (Spatz Restaurant) has no affiliation to the hotel in the back. It was like staying in a hostel - except very very pricey for the condition it was in.The bed covers were dirty and there was no top sheet to sheild you from the... more

Free internet and genuine, helpful hosts were the best feature at this hotel. Just a pity the inet was in the corner between the front reception desk and the stairs. This place has potential but only if they make some attempt to rid the rooms and corridors of cigarette stench, and clean up all the furnishings with burn marks in... more