Stayed in The Kong Suite. Great rates for last minute reservations. I wouldn't have paid the "retail price" of 400 per night but the last minute rates of $211 were reasonable considering the great location and good size room. The restaurant downstairs is a lot of fun at the bar. more

This hotel has different "themed" rooms, and you can request which one you want. Their website is very informative and gives you a good idea of what the hotel is like and what it has to offer. We had the Pirate room, and it was a hoot. Aptly decorated w/ treasure chests and loot. Good prices for the spacious rooms... more

We stayed 1 night at the Magic Hotel and booked through Hotels.com, but all the prices were the same on each website so it did not really matter which one I chose. Good points about the Hotel were that it was not very hard to find, It was exactly where it said it would be, which is a very good... more

I would give this hotel the worst rating ever, as despite being small they took no interest and responsibility in clearing the issue of double charge to my credit card. Customer service non-existent. A vacation with my mum, who came all the way from Asia to visit me was ruined by their awful service. Hotel is difficult to locate (in... more

The Magic Hotel has a perfect location in the centre of the old city of Lucerne. It has a superb website presenting the rooms and suites, all different. We asked for the pirate room, never got an answer but had another room at our arrival. The Magic hotel is not officially classified by the tourism office. In clear it means... more

Biggest thing to be aware of is that we booked through the hotel website and when we arrived they had no record of our booking. Luckily they had rooms but it could have been a real mess otherwise. Check-in was great with much apologising. We had the Swiss Chalet room which has no view but is nice enough. Hotel is... more

I stayed for two nights while in Lucerne for business. This hotel is affiliated with Hotel Krone and Des Balances, and does not have its own front desk, restaurant or concierge. You check in at one of the other hotels then walk one or two blocks to the Magic where you slide your room key to enter the hotel. All... more

We reserved at the Best Western Hotel Krose on Weinmarkt, but when we arrived, were informed that we would be staying at their new hotel, the Magic Hotel. We got the Egyptian suite which is a large room by Swiss standards with a large bed and a bathroom with bath. The breakfast was across at the Hotel Krone. The location... more

We got our room on a last minute hotel deal website so paid a quarter of the normal room rate. For this reason we were most impressed. We stayed in the King's Suite which is kitsch personified but we enjoyed the little perks ie the spa in the corner of the room, the candles everywhere and the sitting area with... more