We stayed at the Sunstar for a weekend with 2 young children late in the 2008 ski season. I had stayed here once before for a work conference but the hotel was better than I remembered as a family venue. Strong points: - it's large. Big public areas, parking etc. - rooms are also big, clean. We had a 3... more

We stayed at ther Hotel end of December and early Jaunary this year. We were most impressed by the hotel staff and assorted amenities. We found the resteraunt sservice to be somewhat lacking this was due to the fact that they were very full. The hotel front desl staff were excellent and there reconmended ca\rriage ride by Heinrich wife or... more

We stayed at the Sunstar for 10 days over Xmas and New Year's day and had a great time. The hotel bus picked us up at the train station. The hotel had spacious, clean rooms, the staff was very friendly and the food and service was great. Only minus point is thw wiFi-internet access which is NOT free of charge.... more

My husband and I stayed at the Sunstar for one week in early October. We had a standard room that faced the town of Grindelwald. The carpet was very dirty and I called and asked if we could have another room, but they said they did not have any other rooms available. The man that checked us in was very... more

We arrived at the hotel after being collected from the station by the hotel porter. The receptionist Stefanie greeted us with a welcome glass of orange and was really welcoming. She showed us around the hotel and then escorted us to our room which was facing the first cable car. Our room was lovely. We were really taken in by... more

After a ver long day leaving home at 4-30am. We arrived at the hotel at 9pm we were told they were keeping a cold plate of food for us but if we wished to go to the dinning room straight away we could still have dinner, which was very welcoming after the food on the plane was a salami sandwich... more

A decent hotel with nice people working there (mostly). Only let down by a lack of a personal touch. Waiters/waitresses's needed reminding at every course about 3 of our group being vegetarians (the previous hotel in Interlaken needed telling only once!), Great views, especially from the Eiger facing rooms. beds not great if you're over 6 foot. Free mini bar... more

The dismal Sunstar wins two awards from me - one for the smallest single room and bed I have encountered since I was aged 7 and the other for the humourless reception staff who determinedly resist all attempts to satisfy customer requirements other than to take their money. This is a strange hotel. It is pretentious - dinner menus are... more

My husband and I stayed at the Sunstar in July, fabulous views but the new block rooms are very dated. We stayed in room 317. the original rooms I believe are better. The stafff are very freindly and the food is lovely. To sum this Hotel up the service,food and views are 4-5 star but the rooms were 2 star... more