After reading several reviews about this Hotel, to say I was rather apprehensive about my arrival and what I might find was rather an understatement! Quite the contrary to be exact, the rooms were clean, a little dated, but completely satisfactory as a base to sleep and wash! The staff were more than helpful and were extremely friendly, they spoke... more

First off, let me state that I'm an American, and perhaps our expectations are higher. I noticed most of the reviewers of this hotel are European. We did a Switzerland tour with Cosmos, then an Interlaken extension. This hotel was our only choice. There is nothing nearby, you must walk either to the train station, bus station, or to the... more

We stayed in Chalet Swiss hotel for 5 nights and it was a good stay. The staff accommodated our preference for vegetarian food and was happy to be of assistance. The rooms were of adequate size though you could hear the floor boards squeaking while walking. The ensuite was of adequate size but I missed having a luxurious bath tub.... more

We have stayed at the Chalet Swiss a few times now, but are nowhere near the 20 years + of some travellers. This must say a lot about this hotel. We have always found it to be extremely friendly, and as for the comments of some other guest on this site, perhaps they need to look at themselves first, or... more

Had a great 10 Day holiday at the Chalet Swiss Interlaken. The hotel is only approx 7 Mins walk to Interlaken West Rail station from where you can start your trips up into the mountains or onto the lakes. Before we went I read a review about bad customer service at the Hotel & was amazed to find quite the... more

The Chalet Swiss has a perfect location, its only a very short walk to Interlaken town centre and the train station making it a perfect base for our Swiss adventure! Interlaken has all the amenities you need and the Jungfrau is spectacular. The TV in your room also has a webcam channel so you can see what the visibility is... more

Swiss Chalet in Interlaken is a small hotel in which the staff have no concept of customer service. The hotel room itself was nice made in a typical log cabin / swiss chalet style. Since this was a family room, it was very spacious with a loft where they had a Double bed and a single bed on the ground... more

extremely economical at 100 swiss francs per day it is very good for budget traveller and is opp to the railway station just one minute walk more

We spent two wonderful weeks at the Chalet Swiss. From the moment we arrived the staff made us very welcome, and this continued throughout our stay. Meal times were flexible, allowing us complete freedom to come and go when it suited us. The cuisine was excellent, with a different choice most nights. The breakfast buffet was always well stocked with... more