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Interlaken

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Hotel Crystal Interlaken


Rugenparkstrasse 13, Interlaken 3800, Switzerland
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Reviews you can trust

59% Do not recommend
3.0 of 5 stars 19 reviews
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3 of 5 stars
Dubai, United Arab Emirates
2 Nov 2009 | Trip type: Couples

the staff is very nice n very greeting nad very helpfull especially the lady at the reception guided us a lot. the worst part is the rules n regulations of the hotel.thats bugs. the planing of the hotel is too complicates . it was really confusing to locate our room as it was at a mezzanine floor. that is between... more

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5 of 5 stars
new delhi
8 Jun 2009 | Trip type: Couples

A great small cozy place for a couple wanting to save on room cost and still enjoy great hospitality. We got the only room with a balcony and could play in the fresh snow from the previous night. The breakfast is good and the best part is the location. Its a stone's throw away from Interlaken west station and has... more

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1 of 5 stars
mumbai
5 Jun 2008
2
people found this review helpful

Crstal is a cheap hotel, manned by people with a cheap mentality. The owner, called 'boss' by the staff, said in so many words that Asians werent welcome. What i find ironic is, that they love the business that busloads of Asians get them, and are rude and insulting to them. For no reason at all. i would not advise... more

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1 of 5 stars
penna.
15 Aug 2007 | Trip type: Couples
1
person found this review helpful

The Crystal needs some work! Confusion in getting to your room, no AC, and we were lucky to get a little hot water for showers. We were told by the female manager(maybe she was the owner??) that if we were clever, we would take our showers about 2:00pm since all other guests were out sight seeing. The male manager was... more

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5 of 5 stars
Charlotte
29 Jun 2007 | Trip type: Couples
1
person found this review helpful

We have stayed here on 4 visits. Immaculately clean, with comfortable beds and typically Swiss duvets. Modern facilities with a simple, but full breakfast. If possible, get a room at the back of the hotel: spectacular views of the valley from the balcony. A little expensive (discount for 3 nights or over) but worth every penny. English spoken, and the... more

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1 of 5 stars
California
11 Aug 2006 | Trip type: Family
2
people found this review helpful

We do not recommend this hotel to anyone. They literally spoiled our stay at Interlaken. The hotel staff and especially the owner was extremely rude. We were travelling with our 9 month old baby. Who charges for an infant? And that too we never took a crib for him.. the lady was rude and told us we did not tell... more

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1 of 5 stars
London
19 Apr 2006
3
people found this review helpful

I stayed at Hotel Crystal in Interlaken West for two nights with my wife and two friends. The hotel is conveniently located from the station. The corridors were dark and the layout was wierd,in that, to get to our first floor room we had to go to second floor and then climb down. The room was spacious but the furniture... more

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1 of 5 stars
Dubai, UAE
13 Apr 2006
2
people found this review helpful

We stayed in this hotel for 3 nights (only God knows how we survived those awful 3 nights and days) and it was our 3rd visit to interlaken, one of the most beautiful and delightful towns in Switzerland. The front desk staff (if you could call it that) was very rude, annoying and offensive. It was actually like telling the... more

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4 of 5 stars
Redmond
14 Oct 2005
2
people found this review helpful

This hotel is centrally located in Interlaken West and is within walking distance from several restaurants in the town & also the Interlaken West station. The room we got was not too big, but was clean enough. There was no A/C and we had to leave our patio door open to get some air during the night. The bathroom was... more

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4 of 5 stars
Baltimore, MD
15 Sep 2004
4
people found this review helpful

We stayed here from Sept 7-11/2004. As previously stated, the hotel is about a 10 minute walk west from the Interlaken West train station. The west side of Interlaken has more foot traffic and tourist places than the east side. The staff is nice, although not too talkative. I don't mind as I usually do not like to ask too... more

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Hotel Crystal Interlaken Address

Rugenparkstrasse 13, Interlaken 3800, Switzerland
Interlaken hotels Hotel Crystal Interlaken
3.0/5.0
19