This hotel disappointed me. Neither the room nor the services were good. The charges of the rooms were too high in comparison to the quality & service of the room. The hotel staff was not courteous & co-operative. Food was also not up to the mark. But The location was good as this hotel was near to the main market. More

We visited this hotel in November 2011. This hotel is not too far from both Interlaken OST & Interlaken WEST railway stations. Actually its between both the stations. The location of the hotel is good. Our room was OK but view from the balcony was very good. Hotel staff is also very nice but the food was not up to... More

I visited the Metropole with Great Rail Journeys as a solo traveller. The hotel makes up for an unattractive exterior (how did they get planning permission!) by providing attractive rooms, especially on the South side, sliding doors to a great balconie and a view to die for! The food was excellent - breakfast especially was great . A wonderful buffet... More

Even the hotel Director himself will admit that it's not exactly the most beautiful building in the Bernese Oberland but once you're inside, it quickly becomes apparent why this place is so popular. During my recent stay I was treated to excellent service throughout by every single member of staff, the food was excellent, and the ambience at all times... More

we stayed with this hotel during my swiss trip in March. The View from our room & balcony is just AWESOME. Room service was at per. But hardly matters. But yep, morning breakfast was not so good. I wud reccomend others to stay here & if I visit again, yes I wud, wud definitely stay with the same hotel &... More

This hotel is one of the best hotels in Interlaken when it comes under scanning 4 star property. The staff is very helpful, the lobby is very clean. You feel like you are on a vacation when you are in Metrople. A good place to stay. More

During the second leg of our recent honeymoon, my wife and I spend 3 night here. The hotel was exactly what we expected - the exterior of the building is somewhat of an acquired taste but the interior is very clean, comfortable and well equipped, probably to a 3* standard and not 4* as current. Our room was upgraded with... More

We travelled with Great Rail Journeys and our first thoughts were "What an ugly building" but inside it is great. Clean, comfortable rooms with huge sliding windows on to the balcony, and views over to the Jungfrau and the lake. Staff couldn't have been more helpful and the food was both plentiful and delicious. Members of our party who had... More

I stayed there with my parents from the 10th of june to the 13th of June, 2011. We were there for three nights. We got a room on the 4th floor which was nice. The bathroom was also neat and clean. The extra bed was a bit uncomfortable to sleep on....however, the balcony was the best aprt of the hotel.... More