I booked this hotel because I read about its friendliness in other reviews. I am afraid we had a very different experience, and found the staff / owner to be unfriendly and unhelpful. They were not welcoming, and absolutely not customer focused! Ultimately, It was an unpleasant experience and I was glad we were passing through and not staying long. It really spoilt my impression of Davos and was completely unlike our otherwise excellent experience in Switzerland (we stayed in 4 other hotels on our driving holiday through the alps in the same week). I would not advise anyone to stay at this hotel. more
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