Hotel is situated in a lovely garden outside the centre of Lugano. Wonderful reception and ajoining rooms. Friendly and helpful staff. Elevator looked tacky. Our room was spacious and bright. Comfortable furniture and bed. Balcony had a table with two chairs and also two sun-chairs. Wonderful views of the lake, mountains and town. Bathroom was really not in style, small... more

A 5* hotel that isn't a 5* hotel. I was amazed that a Swiss 5* rated hotel did not live up to expectations. The web site shows a great view of the lake from the park and the private jetty..don't be taken in. There is a busy road between the hotel gardens and the lake side..the private jetty is down... more

We stayed for 2 nights and were a little sceptical at first because it seemed expensive (compared to what we are use to paying for a hotel) & a little older than we had expected. We quickly put all skepticism aside as we enjoyed the view from our patio of the lake and beautiful grounds. We loved that the hotel... more

It is wonderfull! Begining with champaine at breakfest and ending with a delicios dinner in the garden! The view from the room is magnific, garden & lake. more

Stayed here a few times on business and would highly recommend. Yes it is quite but this is exactly what I was looking for after a day in the office. The service is good, very old style, and the view from the room was certainly great to wake up to in the morning. The location is not central but it... more

This is a really nice hotel with lovely views, nice rooms, gerat facilities, excellent food and good staff. We've stayed there 3 times now (on driving holidays round Europe) and will do so again. more

Went to Lugano to celebrate our 35th Wedding Anniversary and stayed at the Grand Hotel Villa Castagnola. The hotel and setting were wonderful. Our room was a junior suite (#112) and faced the gardens and the lake. It was very roomy and bright with a balcony with a small table two chairs and a lounge chair. The hotel staff was... more

have stayed in many nice hotels and while others in asia and the U.S. have more modern luxury, i felt that villa castagnola had some of the most exceptional service. When they took our passports they must have realized that it would be my mother's birthday during our stay. Unasked, they sent up a beautiful tray of truffles as well... more

Coming from the Germanic sections of Switzerland into the Italian area of Lugano...and then entering this property was amazing. This is an extremely fancy and classy place. This is not a hotel for those that want a chain -like hotel or expect a Spring Break hotel. We stayed because it was Classy...through and through...from reception, to check in...to dinner. We... more