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Hotel Victoria au Lac

3.0 of 5
Via G Guisan 3, Lugano 6902, Switzerland
Hotel amenities
Hotel Victoria au Lac
Ranked #25 of 38 hotels in Lugano
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82 reviews from our community

    Trip type
Traveller rating
    9
    24
    29
    13
    7
Date Rating
1 review
1 of 5 stars Reviewed 9 June 2013 via mobile

Waiters very disinterested in serving you never loan being hospitable, wondering if there has been a change of management??? We were told "No Food until 6:30 " fine what about drinks??? Had to chase for a drink just not on!! The staff were more interested in catching up with colleagues ! Just such poor Hopitality!

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Zurich
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 28 May 2013

We stayed here for two nights in May. The rooms were clean and plenty big enough. Even thought we didn't use it, we noticed there was tons of closet space for putting away clothes, etc. The bathroom is modern and almost as big as the room! We found the hotel staff to be very friendly and helpful.

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See 2 more reviews by Melanie T for Lugano
Lausanne, Switzerland
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 6 April 2013

The hotel has certainly seen better times; it is clean and a parking opportunity just on the opposite side of the road, but that´s what there is to tell. Old room´s, awful smell. However in case you are travelling on small budget it might be an option, but really only then.

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1 of 5 stars Reviewed 26 March 2013

The room was located on a side where in front of them workers began to work with very much noise at 06:00, didn't allowed me to continu to sleep, when i asked them to change my room they asked me for more money!!! I've booked a dubel room like i was allone they gave me a singel room(without returning money... More

Review collected in partnership with Easytobook.com

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Aarau, Switzerland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 9 January 2013

What's good about it: - Great view, nice location, even if not downtown. - our room was clean. - breakfast is included and it's OK for the room price. What's not good: - Floors are EXTREMELY creaky (deafeningly loud!) - Not all the people in the reception are helpful (one lady was extremely friendly and helpful, but another guy: we... More

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Kaiserslautern, Germany
Top Contributor
60 reviews 60 reviews
20 hotel reviews
Reviews in 34 cities Reviews in 34 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 28 December 2012

There is good and bad to share. The hotel is Eccentric, which can be good. well located, beautiful views. but you don't earn a "3" for beautiful views. Easily the worst music ever in the dining rooms/restaurant for every visit: non-stop Britney Spears - why!? and the indoor smoking rooms leaked smoke throughout the hotel. I noticed it the moment... More

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Sao Paulo, SP
Top Contributor
71 reviews 71 reviews
21 hotel reviews
Reviews in 26 cities Reviews in 26 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 1 December 2012

We stayed at Hotel Victoria au Lac in November 2012. The hotel once had it golden era but stuck there - and did not do any refurbishing or modernization since it was built -. The decoration is old, but the hotel is clean and everything works. We stayed in a room with a beautiful view to the lake. Breakfast was... More

Was this review helpful? Yes 2
See 2 more reviews by Guilherme C for Lugano
Chicago
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 5 November 2012

My husband and I chose this hotel for the location when our first choice only had rooms available for two of the three nights we were in Lake Lugano. We paid 205 CHF which included all taxes and breakfast for two. This cost was a bit more than our usual budget, but we decide to "go for it" and splurge.... More

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Tel Aviv
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 13 October 2012

A nice little hotel, very lavashly furnished, stayed in very big room , Very large bathrooms, elegently equipped. Excellent breakfast on the terrace , overlooking the lake... All and All , very recommended.

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Haslemere, England
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 25 September 2012

This is the sort of hotel that does what it says but with no big frills. Rooms are average, bit dated and basic but nice and clean - we did have to ask for extra pillows as there were two VERY small pillows on the bed. but the view from our room was spectacular. We have a toddler so once... More

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Additional Information about Hotel Victoria au Lac

Also Known As:
Victoria Au Lac Lugano
Victoria Au Lac Hotel
Address: Via G Guisan 3, Lugano 6902, Switzerland
Region: Switzerland > Swiss Alps > Ticino > Lugano
Amenities:
Restaurant
Hotel Style:
Ranked #25 of 38 hotels in Lugano
Price Range: ££
Hotel Class:3 star (3*)
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Hotel Victoria au Lac
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