La qualité de cet hôtel est son emplacement, face au lac et au jet d'eau... là s'arrêtent les points positifs. La réception de l'hôtel est un musée en soi du mauvais goût et à l'image du reste. Une espèce de "culte" du propriétaire a lieu partout dans l'hôtel avec des photos et des tableaux de lui et de son fils,... More

I reserved this hotel with some "reservations" since there were several reviewers who were disgusted with the decor of the hotel. But I figured, why not give it a try? The price was right, the location was excellent for what I wanted. So we went, we stayed and we have to agree that the decor has serious issues. There are... More

First of all let me just say that the location of this hotel is just perfect! I will agree with other reviewers in that the noise of the club downstairs was annoying but we were so tired we fell asleep pretty fast. If you are staying for longer than one night though, it might be a problem.The bed was very... More

I did a lot of searching before i chose this hotel. I new what I wanted- on the lake, and walking distance to restarants and shops. This place filled the bill. It was clean, and service was great. The restaurant on site was quite good. The room was small- but that's Europe- the view and little balcony made up for... More

Hotel was opposite lake (main entrance was on the other side of building) about 10 minutes walk along lake to the centre. We were offered a (small) lake view room for the same price as a non lake view room. We opted to take that although the weather was so bad it didn't really make a difference. The room was... More

STAYED IN A CRAZILY OVERPRICED LAKE FACING ROOM WITH MY 10 YEAR OLD DAUGHTER! She loved it but I found the hotel old, musty and seriously lacking in functionality. The bathroom was straight out of the 1950s but was adequately sized.The shower served its purpose but the toilet seat in brilliant blue was a bit excessive! The bedroom itself had... More

The hotel is situated near the lake of Lugano. It's situated in almost center of Lugano. Nice value for food and serv ices. The smelling in the hotel is very pleasant, and despite the night club located on the ground floor of the hotel we didn't hear any noise despite the fact that the door was open and the spectacle... More

We stayed an overnight @ Victoria au Lac in Lugano . From the train station to the hotel, its roughly a 5-6min taxi ride or even the bus which costs $1.50 1way and drops you a street away. The hotel is lovely from the outside but once in the lobby it looked like in the sixties: old decor, old-fashion furniture...... More

Overall, my stay at this Hotel was one of contrasts, on checking in, I found the kitsch reception area and stairwells somehow compelling and adding a real air of character to the establishment. Please, if you ever refurbish (which you should) keep all this in tact - it's too cool to remove! The staff here were brilliant! They were polite,... More