We just loved this hotel. The rooms, amenities, staff, location and view were all 1st class. This place had everything and was immaculate. I have never written a review before, but my kids (4 teenage boys) said it was the best place they have ever stayed (my wife loved it too) and that Maria who ran the place was one... more

I fell in love .... with this lovely hotel in the centre of Zermatt last December. By chance, I was there some days after the opening and can recommend the Firefly! We stayed there as a group in a big appartment with 4 big bedrooms, a tidy kitchen, and several bathrooms. What I really liked was the mixture of modern... more

Very tastefull builded and decorated Hotel with friendly staff and owned by a wonderfull couple who make you feel comfortable welcome and relaxed , great personalised service. swimming pool in stainless steel, original cave-wine cellar ,Beautifull spa Great expertise and recommandations for ski, restaurant or nightlife. Hotel Bar is a great social meeting point and there is a in house... more

We stayed here twice in 2009. I must say that on each occasion we had a brilliant time. The owners are a wonderful couple and their friendly staff made our great stay a super treat. The interior deisgn of the hotel is a real wow, fantastically decorated and very comfortable. Also the Spa and pool were great and our children... more

Had a fantastic and relaxed time. The staff and in particular owners are super friendly and made our stay a real treat. The rooms are cosy and only best materials have been used. The Spa is just great and due to low amount of rooms we had it for ourselves most of the time. Will certainly go there again. more

This hotel should be five star, its just missing a restaurant for the last star, rooms are excellent, location is perfect to get to the ski runs, staff is top notch, Hotel owner himself totes ski equipment to private store room in hotel, equipped with boot dryers, lovely hotel bar, concierge, Mr. Martinez, wont let you go a night without... more

Wunderschöner Aufenthaltsort für Familien, die Wert legen auf stimmiges Ambiente, herzliche Gastfreundschaft und ein durchdachtes Konzept, welches angenehm überrascht. Die... more

Viele Male schon in Zermatt gewesen, zum ersten Mal im Firefly für 9 Tage gewohnt. Das Hotel ist erstklassig, Atmosphäre,... more

Das hervorragende Hotel Firefly im wunderschönen Zermatt ist eine Reise wert. Als Gast fühlt man sich bei Micki und Maria... more